HP Color Copier 140/150 (English) Color Copier User's Guide Model 140,145,150, - Page 50
Miscellaneous problems Continued
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Miscellaneous problems (Continued) Symptoms Solutions White lines on copies appear between adjacent black and color areas, or black and color overlap. The print cartridges may need to be aligned: Press the Menu button until "Align Print Cartridges" appears on the display. Press the Select/Resume button; instructions are printed. Follow the instructions that are printed. Unwanted dots appear in the background. This often occurs if you are copying from a gray or pastel original. Do one of the following: Press the Lighter/Darker button. Press the Minus (-) button to lighten your copy. The round dot moves to the left on the scale. You can also press the Color Intensity button. Press the Minus (-) button to make your copy paler. The round dot moves to the left on the scale. You are using A4-size paper, and the last few lines on the original do not appear on the copy. The Paper Size settings may not be correct. Press the Menu button until "Copy Paper Size" appears on the display. If "Letter" is listed as the current setting, press the Plus (+) or Minus (-) buttons until the A4 paper size appears, and then press the Select/Resume button. You are using letter-size paper, and the right side of the original is not being copied. The Paper Size setting may not be correct. Press the Menu button until "Copy Paper Size" appears on the display. If "A4" is listed as the current setting, press the Plus (+) or Minus (-) buttons until A (Letter) appears, then press the Select/Resume button. When you choose new settings on the front panel, they always get reset when you press the Clear/Stop button or turn off the HP Color Copier. You can save your current settings as defaults. Choose the appropriate settings on the front panel. Press the Menu button until "Set Defaults" is displayed, and then press the Select/Resume button. There is a loud noise coming from the inside of the copier when you are making copies, and you see the message "Cartridge Carriage Blocked" on the front panel display. Make sure you have removed the yellow/orange shipping insert from the top of the print cartridge carriage. To do this, lift the document cover, then the print cartridge access cover on the left side of the copier. The shipping insert is inside. 5-12 Troubleshooting