HP Color Copier 140/150 (English) Color Copier User's Guide Model 140,145,150, - Page 61

Warranty Service, Warranty Upgrades

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Warranty Service Express Service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier. If you need to return your copier to HP for repair, HP will expedite the repair of your unit by using an express delivery service to expedite the return of the repaired or exchanged unit. Warranty Upgrades Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers. In the U.S. and Canada, extended warranties may also be obtained by calling HP at (800) 835-4747. HP Color Copier User's Guide 8-3

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HP Color Copier User’s Guide
8-3
Warranty Service
Express Service
To obtain HP express repair service, the customer must contact an HP
service office or an HP Customer Support Center for basic
troubleshooting first.
If a customer unit needs a minor part replacement and these parts can
normally be replaced by the customer, the customer-replaceable
components may be serviced through expedited part shipment. In this
event, HP will prepay shipping charges, duty and taxes; provide
telephone assistance on replacement of the component; and pay
shipping charges, duty, and taxes for any part that HP asks to be
returned.
For some repairs, the HP Customer Support Center may direct
customers to designated Authorized Service Providers who are
certified by HP to service the HP Color Copier.
If you need to return your copier to HP for repair, HP will expedite
the repair of your unit by using an express delivery service to
expedite the return of the repaired or exchanged unit.
Warranty Upgrades
Extended warranties and service option upgrades may be obtained
through your local HP authorized dealer or HP service centers.
In the U.S. and Canada, extended warranties may also be obtained by
calling HP at (800) 835-4747.