HP Color LaserJet CM1312 Service Manual - Page 223
Control-panel messages, Table 7-10
View all HP Color LaserJet CM1312 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 223 highlights
Control-panel messages Table 7-10 Control-panel messages Control panel message Description Recommended action 10.000X Supply Memory Error A specific print cartridge has an e-label error. Remove and reinstall the print cartridge. "X" indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow. Turn off and then turn on the product. If the problem is not solved, replace the cartridge. 10.100X Supply Memory Error A specific print cartridge has a faulty or missing e-label. Check the e-label. If it is broken or damaged, replace the cartridge. "X" indicates the cartridge: 0=black, 1=cyan, Verify that the cartridge is installed in the 2=magenta, 3=yellow. correct location. Reinstall the print cartridge. Turn off and then turn on the product. If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem. If a different 10.100X message appears, replace the cartridge. If the error persists, verify that the connectors in DC controller connectors J108 and J124 are firmly seated. If the problem is not solved, replace the printcartridge drawer. If the error persists, replace the DC controller. 49 Error, Turn off then on The product has experienced an embedded Turn off the power by using the power switch, firmware error. Under most conditions, the wait at least 30 seconds, and then turn on the product will power cycle automatically. power and wait for the product to initialize. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter. 50.x Fuser Error The product has experienced an internal hardware error. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the connectors in DC controller connectors J104 and J110 are seated firmly. If the error persists, replace the fuser. If the error persists, replace the fuser power supply. ENWW Control-panel messages 209