HP Color LaserJet CM1312 Service Manual - Page 226

Table 7-10 Control-panel messages (continued) Control panel message Description Recommended action If the error persists, replace the DC controller. If the error still persists, replace the product. Fax delayed - Send memory full (fax/ memory-card models only) Fax memory is full. Cancel the fax by pressing OK or Cancel . Resend the fax. You might need to send the fax in multiple sections if the error occurs again. Fax is busy Canceled send (fax/memorycard models only) The fax line to which you were sending a fax was busy. The product has canceled sending the fax. Check that you are dialing the correct fax number. Check that the Redial if busy option is enabled. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 248). Fax is busy Redial pending (fax/memorycard models only) The fax line to which you were sending a fax was busy. The product automatically redials the busy number. See the user guide. Check that you are dialing the correct fax number. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 248). Fax memory full Canceling recv. (fax/ memory-card models only) During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes, and then have the sender resend the fax. Have the sender divide the fax job into multiple jobs before resending. Cancel all fax jobs or, in the Service menu Fax Service submenu, clear the faxes from memory. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter. Fax memory full Canceling send (fax/ memory-card models only) During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Cancel all fax jobs or, in the Service menu Fax Service submenu, clear the faxes from memory. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter. Fax recv. error An error occurred while trying to receive a fax. Perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 248). Send the fax to a device known to be working correctly. Receive a fax from a device known to be working correctly. 212 Chapter 7 Problem solve ENWW