HP Color LaserJet Enterprise 5700 User Guide - Page 121
D3 jam errors in the duplexer, D3.Dz Duplex delivery delay jam
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d. Remove jammed paper from fuser. e. Reinstall the fuser and close the right door. 4. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D3 jam errors in the duplexer Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.D3.Dz Duplex delivery delay jam ● 13.D3.FF Residual paper jam in right door z = Fuser mode. This can be 0-9 or A-F. NOTE: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams. 112 Chapter 6 Solve problems