HP Color LaserJet Enterprise 5700 User Guide - Page 123
E1 jam error in the output bin, E1.Dz Jam in output bin
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3. Close the right door. 4. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 jam error in the output bin Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.E1.Dz Jam in output bin ● 13.E1.FF Residual paper jam in output bin z = paper type that is being printer on. This can be 0-9 or A-F. 114 Chapter 6 Solve problems