Rename the printer on a network
.......................................................................................................................................................................
62
Manually configure IPv4 TCP/IP parameters from the control panel
........................................................................................
62
Manually configure IPv6 TCP/IP parameters from the control panel
........................................................................................
63
Link speed and duplex settings
............................................................................................................................................................................
63
Printer security features
......................................................................................................................................................................................................
64
Introduction
.........................................................................................................................................................................................................................
64
Security statements
.....................................................................................................................................................................................................
64
Assign an administrator password
...................................................................................................................................................................
64
IP Security
............................................................................................................................................................................................................................
65
Encryption support: HP High Performance Secure Hard Disks
...................................................................................................
66
Lock the formatter
.........................................................................................................................................................................................................
66
Energy-conservation settings
..........................................................................................................................................................................................
66
Set the sleep timer and configure the printer to use 1 watt or less of power
.....................................................................
66
Set the sleep schedule
...............................................................................................................................................................................................
66
HP Web Jetadmin
........................................................................................................................................................................................................................
67
Software and firmware updates
......................................................................................................................................................................................
67
6
Solve problems
..................................................................................................................................................................................................................................
68
Control panel help system
...................................................................................................................................................................................................
68
Reset factory settings
............................................................................................................................................................................................................
69
Introduction
.........................................................................................................................................................................................................................
69
Method one: Reset factory settings from the printer control panel
..........................................................................................
69
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only)
.......................................................................................................................................................................................................................
69
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
....................
69
Change the “Very Low” settings
...........................................................................................................................................................................
70
Order supplies
....................................................................................................................................................................................................................
71
Printer does not pick up paper or misfeeds
.............................................................................................................................................................
71
Introduction
...........................................................................................................................................................................................................................
71
The printer does not pick up paper
......................................................................................................................................................................
71
The printer picks up multiple sheets of paper
............................................................................................................................................
74
Clear paper jams
.........................................................................................................................................................................................................................
76
Paper jam locations
.......................................................................................................................................................................................................
76
Auto-navigation for clearing paper jams
.......................................................................................................................................................
77
Experiencing frequent or recurring paper jams?
.....................................................................................................................................
77
13.B2.D1 jam error in Tray 1 (multipurpose tray)
..........................................................................................................................................
78
13.B2.D2 jam error in Tray 2
......................................................................................................................................................................................
80
13.A3 jam error in Tray 3
.............................................................................................................................................................................................
84
13.A4 jam error in Tray 4
.............................................................................................................................................................................................
89
13.A5 jam error in Tray 5
.............................................................................................................................................................................................
96
13.B2 jam error in right door
..................................................................................................................................................................................
103
13.B4 jam errors in the right door
.....................................................................................................................................................................
106
13.B9 jam errors in the fuser
.................................................................................................................................................................................
108
13.D3 jam errors in the duplexer
..........................................................................................................................................................................
112
13.E1 jam error in the output bin
...........................................................................................................................................................................
114
Resolving color print quality problems
.....................................................................................................................................................................
115
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