HP Color LaserJet Enterprise 5700 User Guide - Page 137

Table 6-13 Streak defects Sample Description Possible solutions Light vertical streaks that usually span the length of the page. The defect displays only in areas of fill, not in text or sections with no printed content. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. If the issue persists, go to support.hp.com. NOTE: Both light and dark vertical streaks can occur when the printing environment is outside the specified range for temperature or humidity. Refer to your printer's environmental specifications for allowable temperature and humidity levels. Dark vertical lines which occur down the length of the page. The defect might 1. occur anywhere on the page, in areas of fill or in sections with no printed content. 2. On color models, these lines or streaks will also be visible on the ITB cleaning page. Reprint the document. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. Print a cleaning page. 4. Check the toner level in the cartridge. 5. If the issue persists, go to support.hp.com. Solve wired network problems Check the following information to resolve wired network issues. Introduction Certain types of problems can indicate there is a network communication problem. These problems include the following issues: Poor physical connection Check the cable connections. 1. Verify that the printer is attached to the correct network port using a cable of the correct length. 2. Verify that cable connections are secure. 128 Chapter 6 Solve problems