HP Cp1700 Service Manual - Page 196

print quality troubleshooting poor print quality symptom Poor print quality cause solution •= Printer needs cleaning •= Ink supplies issues •= Check the printheads and ink cartridges o Check and replace clogged or worn printheads. o Check and replace low or empty ink cartridges. •= Check the paper quality o Ensure that the paper you are using is not too moist or too rough. •= Check the inside of the printer o Clean the inside of the printer with a lint-free cloth. poor print quality meaningless characters printed symptom Meaningless characters printed cause solution •= Incorrect connectivity •= Incorrect document settings •= Check the cable connection o Ensure that the cable connection at both the ends is proper and the cable is securely fastened. •= Check the document file o Check whether the printable document is damaged. o Print the document by using a backup copy. meaningless characters printed use and maintain hp confidential 3 - 57