HP Dc7100 Getting Started - Business Desktops - Enhanced for Accessibility - Page 23

Getting Started, continued, supply cables are proper

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Getting Started Solving General Problems (Continued) Problem Cause Solution System does not power on and the LEDs on the front of the computer are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then: 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the system board. 4. Check to see if the 5 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. Getting Started www.hp.com 19

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Getting Started
OR
f
f
l
If
i
fl
outl
l
ly
Solving General Problems
(Continued)
Problem
Cause
Solution
System does not
power on and the
Press and hold the power button
LEDs on the front o
or
ess than 4 seconds.
the
the computer are not
hard dr ve LED does not turn on
ashing.
green then:
(continued)
1. Check that the unit is
plugged into a working AC
et.
2. Open hood and check that
the power button harness is
proper y connected to the
system board.
3. Check that both power
supply cables are proper
connected to the system
board.
4. Check to see if the 5 V_aux
light on the system board is
turned on. If it is turned on,
then replace the power
button harness.
5. If the 5 V_aux light on the
system board is not turned
on, then replace the power
supply.
6. Replace the system board.
Getting Started
www.hp.com
19