HP Dc7100 Getting Started - Business Desktops - Enhanced for Accessibility - Page 26

problem is reso ved., Bad option card. - video card

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Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Video card is not seated properly or is bad, or system board is bad. For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. The beeps continue for five iterations, then stop. The LED flashes continue until the problem is resolved. Bad option card. 1. Check each option card by removing the cards one at time (if multiple cards), then power on the system to see if fault goes away. 2. Once bad card is identified, remove and replace bad option card. 3. Replace the system board. 22 www.hp.com Getting Started

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Getting Started
Solving Hardware Installation Problems
(Continued)
Problem
Cause
Solution
Power LED f ashes
Video card
s not
For systems w th a graph cs
Red six times, once
seated proper y or is
card:
every second,
ollowed by a two
second pause, and
the computer beeps
six times. The beeps
bad, or system
board is bad.
1. Reseat the graphics card.
Power on the sys em.
2. Replace the graphics card.
3. Replace the system board.
continue for f ve
For systems w th
ntegrated
iterations, then stop.
graphics, replace the system
The LED
ashes
board.
continue until the
problem is reso ved.
Power LED f ashes
Bad option card.
1. Check each option card by
Red ten times, once
remov ng the cards one at
every second,
time (if multiple cards), then
ollowed by a two
power on the system to see
second pause, and
if fault goes away.
the computer beeps
2. Once bad card is
ten times. The beeps
continue for f ve
iterations, then stop.
The LED
ashes
dentif ed, remove and
replace bad option card.
3. Replace the system board.
continue until the
problem is reso ved.
www.hp.com
Getting Started
22