HP Dc7100 Getting Started - Business Desktops - Enhanced for Accessibility - Page 24

Solving Hardware Installation Problems

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Getting Started Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows XP automatically recognizes the device and configures the computer. If you install a non-plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows XP, use the Add Hardware Wizard and follow the instructions that appear on the screen. Solving Hardware Installation Problems Problem Cause Solution A new device is not recognized as part of the system. Device is not seated or connected properly. Ensure that the device is properly and securely connected and that pins in the connector are not bent down. Cable(s) of new external device are loose or power cables are unplugged. Ensure that all cables are properly and securely connected and that pins in the cable or connector are not bent down. Power switch of new external device is not turned on. Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system. When the system advised you of changes to the configuration, you did not accept them. Reboot the computer and follow the instructions for accepting the changes. 20 www.hp.com Getting Started

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Getting Started
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or
remove hardware, such as an additional drive or expansion card.
If you install a plug and play device, Windows XP automatically
recognizes the device and configures the computer. If you install
a non–plug and play device, you must reconfigure the computer
after completing installation of the new hardware. In Windows
XP, use the
Add Hardware Wizard
and follow the instructions
that appear on the screen.
Solving Hardware Installation Problems
ice is not
i
ice is
l
ly
l
ins in the
i
l
ly
ins in the
i
f
ice is
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ice wi
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f
t
confi
Problem
Cause
Solution
A new dev
Dev ce is not seated
Ensure that the dev
recognized as part
or connected
proper y and secure
of the system.
proper y.
connected and that p
connector are not bent down.
Cable(s) of new
external dev ce are
loose or power
cables are
unplugged.
Ensure that all cables are
proper y and secure
connected and that p
cable or connector are not bent
down.
Power sw tch o new
Turn off the computer, turn on
external dev
the external dev ce, then turn on
not turned on.
the computer to integrate the
dev
th the computer
system.
When the system
Reboot the computer and follow
adv sed you o
the instructions for accepting the
changes to
he
changes.
guration, you
did not accept them.
www.hp.com
Getting Started
20