HP Dc7100 Troubleshooting Guide - Page 33

Storage &gt, Boot Order, Storage > Boot Order, Hard Drive, Problem, Cause, Solution - beep codes

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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Nonsystem disk/NTLDR missing message. (continued) Hard drive boot has been disabled in Computer Setup. Bootable hard drive is not attached as first in a multi-hard drive configuration. Bootable hard drive's controller is not listed first in the Boot Order. Parallel ATA (PATA) hard drive does not perform optimally. Computer will not start. You are using the wrong cable for the drive type. Hard drive is damaged. Computer seems to be locked up. Program in use has stopped responding to commands. Solution Run Computer Setup and enable the hard drive entry in the Storage > Boot Order list. If attempting to boot from an IDE hard drive, ensure it is attached as Primary Device 0. If attempting to boot from a SATA hard drive, ensure it is attached to SATA 0. Enter Computer Setup and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry. Reinstall the Ultra ATA hard drive using an 80-conductor cable. Observe if the front panel Power LED is blinking RED and if any beeps are heard. See Appendix A, "POST Error Messages" to determine possible causes for the blinking red and beep codes. See the Worldwide Limited Warranty for terms and conditions. Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again. 2-18 www.hp.com Troubleshooting Guide

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2–18
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Nonsystem disk/NTLDR
missing message.
(continued)
Hard drive boot has
been disabled in
Computer Setup.
Run Computer Setup and enable the
hard drive entry in the
Storage >
Boot Order
list.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
If attempting to boot from an IDE
hard drive, ensure it is attached as
Primary Device 0. If attempting to
boot from a SATA hard drive, ensure
it is attached to SATA 0.
Bootable hard drive's
controller is not listed
first in the Boot Order.
Enter Computer Setup and select
Storage > Boot Order
and
ensure the bootable hard drive's
controller is listed immediately under
the
Hard Drive
entry.
Parallel ATA (PATA) hard
drive does not perform
optimally.
You are using the wrong
cable for the drive type.
Reinstall the Ultra ATA hard drive
using an 80-conductor cable.
Computer will not start.
Hard drive is damaged.
Observe if the front panel Power LED
is blinking RED and if any beeps are
heard. See
Appendix A, “POST
Error Messages”
to determine
possible causes for the blinking red
and beep codes.
See the Worldwide Limited
Warranty for terms and conditions.
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Attempt the normal Windows “Shut
Down” procedure. If this fails, press
the power button for four or more
seconds to turn off the power. To
restart the computer, press the
power button again.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution