HP Dc7100 Troubleshooting Guide - Page 34

Solving MultiBay Problems, Problem, Cause, Solution, Device Available, Security > Device Security

Page 34 highlights

Troubleshooting Without Diagnostics Solving MultiBay Problems Solving MultiBay Problems Problem Cause Drive not found. You attempted to hot plug a removable hard drive that has DriveLock security enabled. (This feature supported on select models only.) MultiBay is hidden in Computer Setup. Solution Shut down Windows and turn off the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer. Enter Computer Setup and set MultiBay to Device Available in Security > Device Security. Troubleshooting Guide www.hp.com 2-19

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Troubleshooting Guide
www.hp.com
2–19
Troubleshooting Without Diagnostics
Solving MultiBay Problems
Solving MultiBay Problems
Problem
Cause
Solution
Drive not found.
You attempted to hot
plug a removable
hard drive that has
DriveLock security
enabled. (This feature
supported on select
models only.)
Shut down Windows and turn off
the computer. Insert the drive into
the MultiBay, if it is not already
inserted. Turn on the computer.
MultiBay is hidden in
Computer Setup.
Enter Computer Setup and set
MultiBay to
Device Available
in
Security > Device Security
.