HP Dc7100 Troubleshooting Guide - Page 71

Advanced > Onboard Devices, Storage > DPS Self-test, Code/Message, Probable Cause, Recommended

Page 71 highlights

POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 1155-Serial Port Address Conflict Detected Both external and internal serial ports are assigned to same IRQ. 1. Remove any serial port expansion cards. 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1201-System Audio Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1202-MIDI Port Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1203-Game Port Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. (Available at www.hp.com/support.) 3. Back up contents and replace hard drive. Troubleshooting Guide www.hp.com A-9

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Troubleshooting Guide
www.hp.com
A–9
POST Error Messages
1155-Serial Port
Address Conflict
Detected
Both external and
internal serial ports are
assigned to same IRQ.
1. Remove any serial port expansion
cards.
2. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
3. Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
1201-System Audio
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices
.
1202-MIDI Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices
.
1203-Game Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices
.
1720-SMART Hard
Drive Detects
Imminent Failure
Hard drive is about
to fail. (Some hard drives
have a hard drive
firmware patch that will
fix an erroneous error
message.)
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the Drive
Protection System test under
Storage > DPS Self-test
.
2. Apply hard drive firmware patch
if applicable. (Available at
www.hp.com/support
.)
3. Back up contents and replace hard
drive.
Numeric Codes and Text Messages
(Continued)
Code/Message
Probable Cause
Recommended Action