HP Dc7800 vPro Setup and Configuration for the dc7800p Business PC with Intel - Page 31

Full Return to Factory Defaults, Appendix A: Frequently Asked Questions - will not reboot when ask to

Page 31 highlights

Full Return to Factory Defaults All AMT settings can be returned to the factory default by clearing CMOS. This includes resetting the password to the default "admin". However, setting in the ME such as the ME Power Settings will not be reset. Those settings must be manually reset to the default for the system to be in a true factory default state. The system will need to be set up and configured again before remote management is possible. Any nondefault certificate hashes will have to be re-applied. Appendix A: Frequently Asked Questions Q: How can the MEBx be locally accessed? A: The MEBx can be locally accessed by pressing CTRL-P during POST. Q: Why is the CTRL-P prompt not displayed during POST? A: By default the CTRL-P prompt is hidden during POST, but it can be display if set in F10 Setup. Q: What is the default user name and password for the MEBx? A: The default username and password are both admin. Q: Why does the MEBx not accept my new password? A: All MEBx passwords, other than the default password, must comply with the strong password guidelines. See the Password Guidelines section for more details. Q: If the password is not known, how can the system be recovered? A: Clearing CMOS will reset all AMT options including the password. The password will revert back to the default password of admin. Q: How can all MEBx options be restored to the factory defaults? A: See Full Return to Factory Defaults section. Q: What happens if the wrong password is entered incorrectly multiple times? A: Once the password is entered incorrectly three times, the system will reboot. The user can go back into the MEBx after the reboot and attempt to enter the password again. Q: Can the WebGUI be used locally to access the MEBx on the system it is running from? A: No. WebGUI access has to come from an outside network to a specific IP and port. Local access does not originate from an outside network. 31

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Full Return to Factory Defaults
All AMT settings can be returned to the factory default by clearing CMOS. This includes resetting the
password to the default “admin”. However, setting in the ME such as the ME Power Settings will not be
reset. Those settings must be manually reset to the default for the system to be in a true factory default
state.
The system will need to be set up and configured again before remote management is possible. Any non-
default certificate hashes will have to be re-applied.
Appendix A: Frequently Asked Questions
Q:
How can the MEBx be locally accessed?
A:
The MEBx can be locally accessed by pressing
CTRL-P
during POST.
Q:
Why is the CTRL-P prompt not displayed during POST?
A:
By default the CTRL-P prompt is hidden during POST, but it can be display if set in F10 Setup.
Q:
What is the default user name and password for the MEBx?
A:
The default username and password are both
admin
.
Q:
Why does the MEBx not accept my new password?
A:
All MEBx passwords, other than the default password, must comply with the strong password
guidelines. See the Password Guidelines section for more details.
Q:
If the password is not known, how can the system be recovered?
A:
Clearing CMOS will reset all AMT options including the password. The password will revert back to
the default password of
admin
.
Q:
How can all MEBx options be restored to the factory defaults?
A:
See Full Return to Factory Defaults section.
Q:
What happens if the wrong password is entered incorrectly multiple times?
A:
Once the password is entered incorrectly three times, the system will reboot. The user can go back
into the MEBx after the reboot and attempt to enter the password again.
Q:
Can the WebGUI be used locally to access the MEBx on the system it is running from?
A:
No. WebGUI access has to come from an outside network to a specific IP and port. Local access
does not originate from an outside network.