HP EliteBook 2170p HP EliteBook 2170P Notebook Getting Started Guide
HP EliteBook 2170p Manual
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- HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 1
Getting Started HP Notebook - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 2
may not be available on your computer. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Software terms By installing, copying, downloading, or - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 3
the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 4
iv Safety warning notice - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 5
1 Welcome ...1 Finding information ...2 2 Getting to know your computer ...4 Top ...4 TouchPad ...4 Lights ...6 Buttons and fingerprint reader (select models only 7 Keys ...8 Front ...9 Right ...10 Left ...12 Display ...13 Bottom ...14 3 Networking ...15 Using an Internet service provider (ISP 15 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 6
the battery ...26 Removing or replacing the service door 28 Removing the service door 28 Replacing the service door 28 Replacing or upgrading the hard drive 30 Removing the hard drive ...30 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs and drivers ...34 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 7
7 Support ...41 Contacting support ...41 Labels ...42 8 Specifications ...43 Input power ...43 Operating environment ...44 Index ...45 vii - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 8
viii - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 9
. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, see the HP Notebook Reference Guide. For instructions on accessing this guide, see Finding information on page 2. ● Get to know your computer-Learn about your computer features - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 10
about Setup Instructions poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide on your computer: ● How to maximize battery life Select Start > Help and Support > User Guides. ● How to - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 11
: Select Start > Help and Support > User Guides > View Warranty Information. - or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 12
pointing stick button (3) TouchPad on/off button (4) TouchPad zone (5) Left TouchPad button 4 Chapter 2 Getting to know your computer Description Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Turns the TouchPad on and - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 13
Component (6) (7) Right pointing stick button Right TouchPad button Description Functions like the right button on an external mouse. Functions like the right button on an external mouse. Top 5 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 14
Component (1) Wireless light (2) Num lock light (3) Caps lock light (4) TouchPad light Description ● Off: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on (select models only). ● Amber: All wireless devices are off (select - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 15
Buttons and fingerprint reader (select models only) Component (1) (2) TouchPad on/off button Fingerprint reader (select models only) Description Turns the TouchPad on and off. Allows a fingerprint logon to Windows, instead of a password logon. Top 7 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 16
devices on page 18. Displays the Windows Start menu. Execute frequently used system functions when pressed in combination with the fn key. For more information, see Keyboard and pointing devices on page 18. When the keypad is turned on, it can be used like an external numeric keypad. Each key on the - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 17
level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, see the HP Notebook Reference Guide. Produce SRS - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 18
are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer. To learn more about your power settings: ● Select Start > Control Panel > System and Security > Power Options. ● For more information, see the HP Notebook Reference Guide. 10 Chapter 2 Getting to know - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 19
you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port. Connects a network cable. Connects an external VGA monitor or projector. Right 11 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 20
(select models only) Supports optional smart cards. (6) DisplayPort Connects an optional digital display device, such as a high-performance monitor or projector. (7) Audio-out (headphone) jack/Audio-in Produces sound when connected to optional powered (microphone) jack stereo speakers - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 21
Internal microphones (2) Record sound. (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > Communication and Chat > HP Help and Support. Display 13 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 22
in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Releases the battery from the computer. Supports a wireless subscriber identity module (SIM) (select models - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 23
displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the Internet Wizard - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 24
Bluetooth device (select models only) For more information on wireless technology and connecting to a wireless network, see the HP Notebook Reference Guide and information and website links provided in Help and Support is displayed. You can choose to manually search for and connect to a network - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 25
provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ● Select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a network. Then follow the on-screen instructions. NOTE: It is - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 26
fn+esc fn+f2 Description Displays system information. Launches HP Power Assistant. Displays charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. 18 Chapter 4 Keyboard and pointing devices - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 27
brightness level. fn+f10 Increases the screen brightness level. fn+f11 fn+f12 Turns the keyboard backlight on and off (select models only). NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight. Turns the wireless feature on or off - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 28
NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 29
num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off. To turn num lock on or off on an external keypad as you work: ▲ Press the num lk key on the external keypad, not on the computer. Using the keyboard 21 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 30
go. Use the left and right TouchPad buttons like the buttons on an external mouse. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. The TouchPad light and on-screen display icons indicate the TouchPad status. The following table shows - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 31
TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported device in the window that is displayed, - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 32
tab, select the device in the window that is displayed, and then click image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. the TouchPad, and then moving them apart. ● Zoom out by placing two fingers apart on - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 33
zone. NOTE: Rotating is disabled at the factory. Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled at - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 34
on using the battery, see the HP Notebook Reference Guide. To insert the battery: 1. Insert the battery into the battery bay (1). 2. Slide the battery release latch (2), and then slide the battery lock latch (3) to lock the battery into place. To remove the battery: 26 Chapter 5 Maintenance - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 35
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. 1. Slide the battery lock latch (1), and then slide - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 36
work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system. Removing the service door Remove - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 37
into the notches on the computer. 3. Slide the service door toward the battery bay (2) until the service door snaps into place. 4. Tighten the screws (3) to secure the service door. 5. Insert the battery (see Inserting or removing the battery on page 26). Removing or replacing the service door 29 - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 38
hard drive To remove a hard drive: 1. Save your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface. 4. Remove the battery (see Inserting or removing the battery on page 26). 5. Remove the service - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 39
4 screws (2) to secure the hard drive. 3. Replace the service door (see Removing or replacing the service door on page 28). 4. Replace the battery (see Inserting or removing the battery on page 26). 5. Turn the computer right-side up, and then reconnect AC power and external devices to the computer - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 40
your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface. 4. Remove the battery (see Inserting or removing the battery on page 26). 5. Remove the service door (see Removing or replacing the service - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 41
do not bend the memory module. 8. Replace the service door (see Replacing the service door on page 28). 9. Replace the battery (see Inserting or removing the battery on page 26). 10. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 11. Turn on the - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 42
drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp . 2. Disconnect external power. 3. Disconnect all powered external devices. CAUTION: - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 43
an acceptable germicidal disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad and keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 44
) ● Creating system restore points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 45
. The screen shot can be a time-saver if you have to reset your preferences. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 46
can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 47
the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 48
system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 49
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 50
when you troubleshoot system problems or travel internationally with the computer: ● Service label-Provides support. The service label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 51
section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the computer can be powered from a standalone DC power source, it - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 52
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 53
audio-in (microphone) jack, identifying 12 audio-out (headphone) jack, identifying 12 B Backup and Restore 38 battery bay 42 battery bay, identifying 14 battery light 9 battery lock latch 14 battery release latch 14 battery, replacing 26 Bluetooth label 42 buttons left pointing stick 4 left TouchPad - HP EliteBook 2170p | HP EliteBook 2170P Notebook Getting Started Guide - Page 54
WLAN 42 latches, battery lock 14 latches, battery release 14 lights battery 9 caps lock 6 hard drive 9 num lock 6 power 9 TouchPad 6 webcam 13 wireless 6, 9 M Media Card Reader, identifying 10 memory module identifying 14 inserting 33 removing 32 replacing 31 microphone (audio-in) jack, identifying
Getting Started
HP Notebook