HP EliteBook Folio 9480m Maintenance and Service Guide - Page 122

Non-volatile memory usage, AMT Options, AMT on next boot, Save Changes and Exit, Hard Disk Drive HDD

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then AMT Options. Then select Un-configure AMT on next boot. Select Save then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. j. If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to de-activate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 hours. 2. Remove and retain the storage drive or clear the contents of the drive. a. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved. To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display, or press ESC to display the start up menu, then press F10. Select the Security menu and scroll down to the Utilities menu. Select Disk Sanitizer and select the desired drive. For a higher level of protection, select Optimum. NOTE: This process will take a long time, and the amount of time varies based on the hard drive capacity. b. Solid State Drive (SSD) Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display. Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and select the desired hard drive. Non-volatile memory usage Non Volatile Memory Type Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) Controller (NIC) EEPROM Amount (Size) 256 Bytes Does this memory store customer data? No 64 Kbytes No (not customer accessible) Keyboard ROM 64 Kbytes No (not customer accessible) Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Yes Stores system Using the F10 Setup utility or This memory is not write- date and time changing the Microsoft® protected. HP and limited Windows® date & time. recommends password keyboard protecting the F10 Setup controller data. utility. Yes Store NIC Using a utility from the NIC A utility is required to configuration vendor that can be run from write data to this memory and NIC DOS. and is available from NIC firmware. vendor. Writing data to this ROM in an inappropriate manner will render the NIC non- functional. Yes Stores firmware Programmed at the factory. A utility is required for code (keyboard, Code is updated when the writing data to this mouse, & system BIOS is updated. memory and is available 110 Chapter 15 Statement of Volatility

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then
AMT Options
. Then select
Un-configure
AMT on next boot
. Select
Save
then
Yes
. Select the
File
menu, and then select
Save Changes and Exit
. Reboot the system and
confirm
that you want
to
un-configure
AMT.
j.
If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to de-activate
it.
k.
If the optional Absolute® Software Computrace® management and tracking service was activated
on the notebook PC, contact the provider to deactivate it.
l.
Remove all power and system batteries for at least 24 hours.
2.
Remove and retain the storage drive or clear the contents of the drive.
a.
Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that,
ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing
F10
when
prompted near the bottom of the display, or press
ESC
to display the start up menu, then press
F10
. Select the
Security
menu and scroll down to the
Utilities
menu. Select
Disk Sanitizer
and
select the desired drive. For a higher level of protection, select
Optimum
.
NOTE:
This process will take a long time, and the amount of time varies based on the hard drive
capacity.
b.
Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third
party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by
powering on the system and pressing
F10
when prompted near the bottom of the display. Select
the
Security
menu and scroll down to the
Utilities
menu. Select
Secure Erase
and select the
desired hard drive.
Non-volatile memory usage
Non Volatile
Memory Type
Amount
(Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data input into this
memory?
How is this memory write
protected?
Real Time Clock
(RTC) battery
backed-up CMOS
configuration
memory (CMOS)
256 Bytes
No
Yes
Stores system
date and time
and limited
keyboard
controller data.
Using the F10 Setup utility or
changing the Microsoft®
Windows® date & time.
This memory is not write-
protected. HP
recommends password
protecting the F10 Setup
utility.
Controller (NIC)
EEPROM
64 Kbytes
(not customer
accessible)
No
Yes
Store NIC
configuration
and NIC
firmware.
Using a utility from the NIC
vendor that can be run from
DOS.
A utility is required to
write data to this memory
and is available from NIC
vendor. Writing data to
this ROM in an
inappropriate manner will
render the NIC non-
functional.
Keyboard ROM
64 Kbytes
(not customer
accessible)
No
Yes
Stores
firmware
code (keyboard,
mouse, &
Programmed at the factory.
Code is updated when the
system BIOS is updated.
A utility is required for
writing data to this
memory and is available
110
Chapter 15
Statement of Volatility