HP EliteBook Folio 9480m Maintenance and Service Guide - Page 7

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component

identiﬁcation

..................................................................................................................

5

Display

....................................................................................................................................................................

5

Top

..........................................................................................................................................................................

6

TouchPad

.............................................................................................................................................

6

Lights

...................................................................................................................................................

7

Buttons, speakers, and

ﬁngerprint

reader (select models only)

........................................................

8

Keys

.....................................................................................................................................................

9

Front

.....................................................................................................................................................................

10

Left

.......................................................................................................................................................................

11

Right

.....................................................................................................................................................................

12

Bottom

.................................................................................................................................................................

13

Labels

...................................................................................................................................................................

15

3

Illustrated parts catalog

..............................................................................................................................

16

Computer major components

..............................................................................................................................

17

Display assembly subcomponents

......................................................................................................................

20

Mass storage devices

...........................................................................................................................................

21

Miscellaneous parts

.............................................................................................................................................

22

4

Removal and replacement procedures preliminary requirements

....................................................................

24

Tools required

......................................................................................................................................................

24

Service considerations

.........................................................................................................................................

24

Plastic parts

.......................................................................................................................................

24

Cables and connectors

......................................................................................................................

24

Drive handling

...................................................................................................................................

25

Grounding guidelines

...........................................................................................................................................

25

Electrostatic discharge damage

........................................................................................................

25

Packaging and transporting guidelines

..........................................................................

27

Workstation guidelines

................................................................................

27

5

Removal and replacement procedures for Customer Self-Repair parts

.............................................................

29

Component replacement procedures

..................................................................................................................

29

Battery

...............................................................................................................................................

29

SIM

.....................................................................................................................................................

30

vii

Section	Page
Product description	13
External component identification	17
Display	17
Top	18
TouchPad	18
Lights	19
Buttons, speakers, and fingerprint reader (select models only)	20
Keys	21
Front	22
Left	23
Right	24
Bottom	25
Labels	27
Illustrated parts catalog	28
Computer major components	29
Display assembly subcomponents	32
Mass storage devices	33
Miscellaneous parts	34
Removal and replacement procedures preliminary requirements	36
Tools required	36
Service considerations	36
Plastic parts	36
Cables and connectors	36
Drive handling	37
Grounding guidelines	37
Electrostatic discharge damage	37
Packaging and transporting guidelines	39
Workstation guidelines	39
Equipment guidelines	40
Removal and replacement procedures for Customer Self-Repair parts	41
Component replacement procedures	41
Battery	41
SIM	42
Hard drive cover	44
Hard drive/SSD drive	45
mSATA drive	47
RTC battery	49
Service cover	50
Memory module	51
WWAN module	53
WLAN module	55
Keyboard	57
Removal and replacement procedures for Authorized Service Provider parts	61
Component replacement procedures	61
Display assembly components (panel, bezel, webcam, microphone)	62
Base enclosure	65
Touchpad	67
Power connector	69
Fan	70
System board	71
Heat sink	74
Speaker assembly	76
Smart card board	77
Fingerprint reader board	78
Display assembly	79
Computer Setup (BIOS) and MultiBoot in Windows 7	85
Using Computer Setup	85
Starting Computer Setup	85
Navigating and selecting in Computer Setup	85
Restoring factory settings in Computer Setup	86
Updating the BIOS	86
Determining the BIOS version	86
Downloading a BIOS update	87
Using MultiBoot	87
About the boot device order	87
Choosing MultiBoot preferences	88
Setting a new boot order in Computer Setup	88
Dynamically choosing a boot device using the f9 prompt	88
Setting a MultiBoot Express prompt	89
Entering MultiBoot Express preferences	89
Computer Setup (BIOS) and MultiBoot in Windows 8	90
Using Computer Setup	90
Starting Computer Setup	90
Navigating and selecting in Computer Setup	90
Restoring factory settings in Computer Setup	91
Updating the BIOS	91
Determining the BIOS version	91
Downloading a BIOS update	92
Using MultiBoot	93
About the boot device order	93
Choosing MultiBoot preferences	93
Setting a new boot order in Computer Setup	93
Dynamically choosing a boot device using the f9 prompt	94
Setting a MultiBoot Express prompt	94
Entering MultiBoot Express preferences	94
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10	95
Using Computer Setup	95
Starting Computer Setup	95
Navigating and selecting in Computer Setup	95
Restoring factory settings in Computer Setup	96
Updating the BIOS	97
Determining the BIOS version	97
Downloading a BIOS update	97
Changing the boot order using the f9 prompt	98
TPM BIOS settings (select products only)	98
Using HP Sure Start (select products only)	99
HP PC Hardware Diagnostics (UEFI)	100
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	100
Backup and recovery in Windows 7	102
Creating recovery media and backups	102
Guidelines	102
Creating recovery media with HP Recovery Disc Creator	102
Creating recovery media	103
Backing up your information	103
Performing a system recovery	104
Using the Windows recovery tools	104
Using f11 recovery tools (select models only)	105
Using Windows 7 operating system media	105
Backup and recovery in Windows 8	107
Backing up your information	107
Performing a system recovery	107
Using the Windows recovery tools	107
Using f11 recovery tools	108
Using Windows operating system media (purchased separately)	109
Using Windows Refresh or Windows Reset	109
Using HP Software Setup	109
Backup and recovery in Windows 10	110
Creating recovery media and backups	110
Creating HP Recovery media (select products only)	110
Using Windows tools	111
Restore and recovery	112
Recovering using HP Recovery Manager	112
What you need to know before you get started	112
Using the HP Recovery partition (select products only)	113
Using HP Recovery media to recover	113
Changing the computer boot order	114
Removing the HP Recovery partition (select products only)	115
Specifications	116
Computer specifications	116
35.6-cm (14.0-in) display specifications	117
Hard drive specifications	118
Solid-state drive specifications	119
mSATA drive specifications	120
Statement of Volatility	121
Non-volatile memory usage	122
Questions and answers	124
Power cord set requirements	125
Requirements for all countries	125
Requirements for specific countries and regions	125
Recycling	127
Battery	127
Display	127

HP EliteBook Folio 9480m Maintenance and Service Guide - Page 7

Table of contents

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