Home » HP Manuals » Multifunction Devices » HP LaserJet Pro MFP M25-M27 » Manual Viewer

HP LaserJet Pro MFP M25-M27 User Guide - Page 61

Advanced configuration with HP Utility for OS X, Open HP Utility, HP Utility features

View all HP LaserJet Pro MFP M25-M27 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 61 highlights

Advanced configuration with HP Utility for OS X Use the HP Utility to check printer status or to view or change printer settings from your computer. You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, click Applications, click HP, and then click HP Utility. If HP Utility is not included, use the following procedure to open it: 1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print & Fax icon or the Print & Scan icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the Utility tab. 5. Click the Open Printer Utility button. HP Utility features The HP Utility toolbar includes these items: ● Devices: Click this button to show or hide Mac products found by the HP Utility. ● All Settings: Click this button to return to the HP Utility main view. ● HP Support: Click this button to open a browser and go to the HP support website. ● Supplies: Click this button to open the HP SureSupply website. ● Registration: Click this button to open the HP registration website. ● Recycling: Click this button to open the HP Planet Partners Recycling Program website. HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility. Menu Information and Support Information Printer Settings Item Supplies Status Device Information HP Connected Message Center Auto-off Description Show the product supplies status and provides links for ordering supplies online. Show information about the currently selected product, including the product Service ID (if assigned), the firmware version (FW Version), the Serial Number, and the IP address. Access the HP Connected Web site. Display error events that have occurred with the product. Configure the product to automatically turn off after a period of inactivity. You can adjust the number of minutes after which the product turns off. ENWW Advanced configuration with HP Utility for OS X 53

Section	Page
Printer overview	9
Printer views	10
Printer front view	10
Printer back view	10
LED control-panel view (M26a models)	11
LCD control-panel view (M26nw models)	12
Printer specifications	14
Technical specifications	14
Supported operating systems	15
Mobile printing solutions	16
Printer dimensions	17
Power consumption, electrical specifications, and acoustic emissions	17
Operating-environment range	17
Printer hardware setup and software installation	18
Paper trays	19
Load the input tray	20
Load the input tray	23
Tray adjustment for small paper sizes	24
Load and print envelopes	26
Introduction	26
Print envelopes	26
Envelope orientation	26
Supplies, accessories, and parts	27
Order supplies, accessories, and parts	28
Ordering	28
Supplies and accessories	28
Customer self-repair parts	28
Replace the toner cartridge	29
Introduction	29
Toner-cartridge information	29
Remove and replace the toner cartridge	30
Print	33
Print tasks (Windows)	34
How to print (Windows)	34
Manually print on both sides (Windows)	35
Print multiple pages per sheet (Windows)	37
Select the paper type (Windows)	39
Additional printing information	41
Print tasks (OS X)	42
How to print (OS X)	42
Manually print on both sides (OS X)	42
Print multiple pages per sheet (OS X)	43
Select the paper type (OS X)	43
Additional print tasks	44
Mobile printing	45
Introduction	45
Wireless Direct (wireless models only)	45
Enable or disable Wireless Direct	45
Change the printer Wireless Direct name	46
HP ePrint via email	47
HP ePrint software	48
Android embedded printing	48
Copy	49
Make a copy	50
Copy on both sides (duplex)	51
Copy on both sides manually	51
Scan	53
Scan by using the HP Scan software (Windows)	54
Scan by using the HP Scan software (OS X)	55
Manage the printer	57
Change the printer connection type (Windows)	58
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	59
Advanced configuration with HP Utility for OS X	61
Open HP Utility	61
HP Utility features	61
Configure IP network settings	63
Introduction	63
Printer sharing disclaimer	63
View or change network settings	63
Rename the printer on a network	63
Manually configure IPv4 TCP/IP parameters from the control panel	64
Printer security features	65
Introduction	65
Assign or change the system password using the Embedded Web Server	65
Energy-conservation settings	67
Introduction	67
Print with EconoMode	67
Set the Sleep/Auto Off After Inactivity setting	68
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power	68
Set the Delay Shut Down setting	69
Update the firmware	71
Update the firmware using the Firmware Update Utility	71
Solve problems	73
Customer support	74
Interpret control-panel light patterns (LED model only)	75
Restore the factory-set defaults	77
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	78
Change the “Very Low” settings	78
Order supplies	79
Solve paper feed or jam problems	80
Introduction	80
Solve paper feed or jam problems	80
The product does not pick up paper	80
The product picks up multiple sheets of paper	80
Frequent or recurring paper jams	80
Prevent paper jams	81
Clear paper jams	83
Introduction	83
Paper jam locations	83
Clear jams from the input tray	83
Clear jams in the toner-cartridge area	86
Clear jams in the output bin	89
Improve print quality	93
Introduction	93
Print from a different software program	93
Check the paper-type setting for the print job	93
Check the paper type setting (Windows)	93
Check the paper type setting (OS X)	93
Check toner-cartridge status	93
Clean the printer	94
Print a cleaning page	94
Visually inspect the toner cartridge and imaging drum	95
Check paper and the printing environment	95
Use paper that meets HP specifications	95
Check the printer environment	95
Check the EconoMode settings	95
Improve copy and scan image quality	97
Introduction	97
Check the scanner glass for dirt and smudges	97
Check the paper settings	97
LED control panel	97
LCD control panel	98
Optimize for text or pictures	98
Edge-to-edge copying	98
Solve wired network problems	100
Introduction	100
Poor physical connection	100
The computer is using the incorrect IP address for the printer	100
The computer is unable to communicate with the printer	100
New software programs might be causing compatibility problems	101
The computer or workstation might be set up incorrectly	101
The printer is disabled, or other network settings are incorrect	101
Solve wireless network problems	102
Introduction	102
Wireless connectivity checklist	102
The printer does not print after the wireless configuration completes	103
The printer does not print, and the computer has a third-party firewall installed	103
The wireless connection does not work after moving the wireless router or printer	103
Cannot connect more computers to the wireless printer	103
The wireless printer loses communication when connected to a VPN	104
The network does not appear in the wireless networks list	104
The wireless network is not functioning	104
Perform a wireless network diagnostic test	104
Reduce interference on a wireless network	105

Match case Limit results 1 per page

Advanced conﬁguration with HP Utility for OS X

Use the HP Utility to check printer status or to view or change printer settings from your computer.

You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based

network.

Open HP Utility

From the Finder, click

Applications

, click

, and then click

HP Utility

If HP Utility is not included, use the following procedure to open it:

At the computer, open the Apple

menu, click the

System Preferences

menu, and then click the

Print &

Fax

icon or the

Print & Scan

icon.

Select the product in the left side of the window.

Click the

Options & Supplies

button.

Click the

Utility

tab.

Click the

Open Printer Utility

button.

HP Utility features

The HP Utility toolbar includes these items:

●

Devices

: Click this button to show or hide Mac products found by the HP Utility.

●

All Settings

: Click this button to return to the HP Utility main view.

●

HP Support

: Click this button to open a browser and go to the HP support website.

●

Supplies

: Click this button to open the HP SureSupply website.

●

Registration

: Click this button to open the HP registration website.

●

Recycling

: Click this button to open the HP Planet Partners Recycling Program website.

HP Utility consists of pages that you open by clicking in the

All Settings

list. The following table describes the

tasks that you can perform with HP Utility.

Item

Description

Information and Support

Supplies Status

Show the product supplies status and provides links for ordering

supplies online.

Device Information

Show information about the currently selected product, including

the product Service ID (if assigned), the ﬁrmware version (FW

Version), the Serial Number, and the IP address.

HP Connected

Access the HP Connected Web site.

Information

Message Center

Display error events that have occurred with the product.

Printer Settings

Auto-oﬀ

Conﬁgure the product to automatically turn oﬀ after a period of

inactivity. You can adjust the number of minutes after which the

product turns oﬀ.

ENWW

Advanced conﬁguration with HP Utility for OS X