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HP Officejet 5500 HP Officejet 5500 series All-in-One - (English) Reference Gu - Page 113

how your hp officejet will answer fax calls, case H: shared voice/fax line with voice mail, Caution

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fax setup fax setup 4 Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP Officejet. Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Officejet, you probably will not be able to fax successfully. This special 2-wire phone cord is different from the more common 4-wire cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 120. 5 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "out" port. 6 If your PC modem's software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your PC modem software, your HP Officejet will not be able to receive faxes. 7 Set your answering machine to answer after 4 or fewer rings. 8 Change the Rings to Answer setting on your HP Officejet to 6 rings. For information about how to change this setting, see set the number of rings before answering on page 39. how your hp officejet will answer fax calls You set the HP Officejet to answer after 6 rings, and you set your answering machine to answer after 4 or fewer rings. This ensures that your answering machine will always answer before the HP Officejet. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP Officejet monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the HP Officejet will emit fax reception tones and receive the fax; if there are no fax tones, the HP Officejet stops monitoring the line and your answering machine can record a voice message. case H: shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your phone company, connect your HP Officejet as described in this section. Note: The HP Officejet cannot receive faxes automatically if you have a voice mail service, so you must be available to respond in person (manually) to incoming fax calls. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. reference guide 103

Section	Page
hp officejet overview	11
the hp officejet 5500 series at a glance	11
front panel overview	12
menu overview	14
use the hp director software to do more with your hp officejet	14
open the hp director for Windows users	14
open the hp director for Macintosh users	16
load originals and load paper	19
load originals	19
load an original in the automatic document feeder	19
load an original on the glass	21
load an original photo on the glass	22
load paper	22
load envelopes	24
load 4 by 6 inch (10 by 15 cm) photo paper	25
recommended papers	26
load other types of paper in the input tray	26
set the paper type	27
set the paper size	27
set the copy paper size	27
set the paper size for receiving a fax	27
avoid jams	28
use the copy features	29
overview	29
increase copy speed or quality	30
change default copy settings	30
copy a two-page black-and-white document	31
make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo	32
make multiple copies of the same original	33
copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page	34
copy a legal-size document onto letter paper	36
copy a washed-out original	37
copy a document that has been faxed several times	37
enhance light areas of your copy	38
stop copying	39
use the scan features	41
scan an original	41
stop scanning	42
use the fax features	43
send a fax	44
enable fax confirmation	44
send a basic fax	45
send a color original or photo fax	45
send a fax using speed dials	46
schedule a fax	46
cancel a scheduled fax	47
send a fax from memory	47
send a fax using monitor or manual dialing	47
send a manual fax from a telephone	48
receive a fax	48
set the number of rings before answering	49
set up the hp officejet to receive faxes automatically or manually	49
receive a fax manually	50
poll to receive a fax	51
set the fax header	51
enter text	52
print reports	52
generate reports automatically	53
generate reports manually	53
set up speed dialing	54
create individual speed-dial settings	54
delete speed-dial settings	55
control resolution and contrast	55
change resolution	55
change contrast	56
set fax options	57
set new defaults	57
redial a busy or unanswered number automatically	57
forward faxes to another number	58
edit or cancel fax forwarding	58
use error correction mode	59
set automatic reduction for incoming faxes	59
adjust the volume	59
change the answer ring pattern (distinctive ringing)	60
set the date and time	60
set the paper size	61
set tone or pulse dialing	61
set backup fax reception	61
reprint the faxes in memory	62
stop faxing	62
print from your computer	63
print from a software application	63
Windows users	63
Macintosh users	63
set print options	64
Windows users	64
Macintosh users	65
stop a print job	65
order supplies	67
order media	67
order print cartridges	67
maintain your hp officejet	69
clean the glass	69
clean the lid backing	70
clean the exterior	70
work with print cartridges	70
check the ink levels	71
print a self-test report	71
handle the print cartridges	72
replace the print cartridges	73
align the print cartridges	75
clean the print cartridges	77
clean the print cartridge contacts	78
restore factory defaults	79
set the scroll speed	79
set the prompt delay time	80
self-maintenance sounds	80
hp officejet 5500 series support	81
get support and other information from the Internet	81
hp customer support	81
call in North America during warranty	82
call elsewhere in the world	82
call in Australia post-warranty	84
prepare your hp officejet for shipment	84
hp distribution center	85
warranty information	87
duration of limited warranty	87
warranty service	87
express service	87
warranty upgrades	87
returning your hp officejet for service	88
hewlett-packard limited global warranty statement	88
extent of limited warranty	88
limitations of warranty	89
limitations of liability	89
local law	89
technical information	91
paper specifications	91
paper-tray capacities	91
automatic document feeder paper capacity	92
paper sizes	92
print margin specifications	92
fax specifications	93
scan specifications	93
physical specifications	93
power specifications	93
environmental specifications	94
environmental product stewardship program	94
protecting the environment	94
ozone production	94
energy consumption	94
paper use	95
plastics	95
material safety data sheets	95
recycling program	95
hp inkjet supplies recycling program	95
regulatory notices	95
regulatory model identification number	95
notice to users of the U.S. telephone network: FCC requirements	96
FCC statement	96
note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian telephone network	97
note à l’attention des utilisateurs Canadien/notice to users in Canada	98
notice to users in the European Economic Area	98
notice to users of the German telephone network	98
geräuschemission	99
declaration of conformity (European Union)	99
notice to users in Korea	99
declaration of conformity	100
fax setup	101
how to tell if the instructions in this chapter apply to you	101
how to choose the right fax setup for your office	102
select your fax setup case from this table	104
case A: separate fax line (no voice calls received)	105
how your hp officejet will answer fax calls	105
case B: faxing with a distinctive ring service on the same line	106
how your hp officejet will answer fax calls	106
case C: shared voice/fax line	107
how to answer fax calls automatically	107
how to answer fax calls manually	108
case D: fax line shared with PC modem (no voice calls received)	108
how your hp officejet will answer fax calls	109
case E: shared voice/fax line with PC modem	109
how to answer fax calls automatically	110
how to answer fax calls manually	110
case F: shared voice/fax line with answering machine	110
how your hp officejet will answer fax calls	111
case G: shared voice/fax line with PC modem and answering machine	112
how your hp officejet will answer fax calls	113
case H: shared voice/fax line with voice mail	113
how to answer fax calls manually	114
case I: shared voice/fax line with PC modem and voice mail	114
how to answer fax calls manually	116
faxing from a DSL line	116
hp instant share setup and use	117
use hp instant share in five easy steps (Windows)	117
use a scanned image	118
access hp instant share from the hp director	118
send a photo or image using your hp officejet (Macintosh)	119
use a scanned image	119
access the e-mail option from the hp director	120
why should I register with hp instant share (Windows)?	120
troubleshooting information	121
installation troubleshooting	121
software and hardware installation troubleshooting	121
fax setup troubleshooting	129
hp instant share setup troubleshooting	134
operational troubleshooting	134

Match case Limit results 1 per page

reference guide

fax setup

103

fax setup

Using the phone cord supplied in the box with your HP Officejet, connect

one end to your telephone wall jack, then connect the other end to the port

labeled “1-LINE” on the back of your HP Officejet.

Caution!

If you do not use the supplied cord to connect from the

telephone wall jack to your HP Officejet, you probably will not be

able to fax successfully. This special 2-wire phone cord is different

from the more common 4-wire cords you might already have in

your office. For more information about how to tell the difference

between the cords, see

I have difficulties when sending faxes and

when receiving faxes

on page 120.

(Optional) If your answering machine does not have a built-in phone, for

convenience you might want to connect a phone to the back of your

answering machine at the “out” port.

If your PC modem’s software is set to automatically receive faxes to your

computer, turn off that setting.

Caution!

If you do not turn off the auto fax receive setting in your

PC modem software, your HP Officejet will not be able to receive

faxes.

Set your answering machine to answer after 4 or fewer rings.

Change the Rings to Answer setting on your HP Officejet to 6 rings.

For information about how to change this setting, see

set the number of

rings before answering

on page 39.

how your hp officejet will answer fax calls

You set the HP Officejet to answer after 6 rings, and you set your

answering machine to answer after 4 or fewer rings. This ensures that your

answering machine will always answer before the HP Officejet.

When the phone rings, your answering machine will answer after the

number of rings you have set, and then play your recorded greeting. The

HP Officejet monitors the call during this time, “listening” for fax tones. If

incoming fax tones are detected, the HP Officejet will emit fax reception

tones and receive the fax; if there are no fax tones, the HP Officejet stops

monitoring the line and your answering machine can record a voice

message.

case H: shared voice/fax line with voice mail

If you receive both voice calls and fax calls at the same phone number, and you

also subscribe to a voice mail service through your phone company, connect

your HP Officejet as described in this section.

Note:

The HP Officejet cannot receive faxes automatically if you have a

voice mail service, so you must be available to respond in person

(manually) to incoming fax calls. If you want to receive faxes automatically

instead, contact your phone company to subscribe to a distinctive ring

service, or to obtain a separate phone line for faxing.