HP Pavilion 11-n038ca HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 20

Service tag and PCID label, Service tag

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Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Serial number (s/n) (1). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (2). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. ● Model/Warranty period (3). Model is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Warranty describes the duration (in years) of the warranty period for the computer. 12 Chapter 2 External component identification

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Service tag and PCID label
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
●
Serial number (s/n)
(1)
. This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n)
(2)
. This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
●
Model/Warranty period
(3)
.
Model
is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Warranty
describes the duration (in years) of the warranty period for the computer.
12
Chapter 2
External component identification