HP Pavilion dm3-2100 Notebook Essentials - Windows 7 - Page 43

The wireless network connection is not working, Start, Control Panel, Network and Internet

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Appendix A: Troubleshooting The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ✎ If you are connecting to a corporate network, contact the IT administrator. ■ Click Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problem, and then follow the on-screen instructions. ■ Be sure that the wireless device is turned on and the wireless light on the computer is blue. If the light is amber, turn on the wireless device. ■ Be sure that the computer wireless antennas are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. ■ Be sure that the wireless router or access point is properly connected to its power adapter and the cable or DSL modem, and that the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For more information on wireless technology, refer to the information and the Web site links in Help and Support. ✎ For information on activating broadband wireless service, refer to the mobile network operator information included with the computer. Notebook Essentials 37

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Notebook Essentials
37
Appendix A: Troubleshooting
The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
If you are connecting to a corporate network, contact the IT administrator.
Click
Start
, click
Control Panel
, click
Network and Internet
, click
Network and
Sharing Center
, click
Troubleshoot problem
, and then follow the on-screen
instructions.
Be sure that the wireless device is turned on and the wireless light on the computer is
blue. If the light is amber, turn on the wireless device.
Be sure that the computer wireless antennas are free from obstructions.
Be sure that the cable or DSL modem and its power cord are properly connected and
that the lights are on.
Be sure that the wireless router or access point is properly connected to its power
adapter and the cable or DSL modem, and that the lights are on.
Disconnect and then reconnect all cables, and turn the power off and then back on.
For more information on wireless technology, refer to the information and the Web site
links in Help and Support.
For information on activating broadband wireless service, refer to the mobile network
operator information included with the computer.