HP Pavilion dv4-2100 Notebook PC User Guide - Windows 7

HP Pavilion dv4-2100 - Entertainment Notebook PC Manual

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  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: December 2009 Document Part Number: 590542-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    devices ...17 Identifying wireless and network status icons 18 Using the wireless controls 18 Using the wireless button 19 Using HP Wireless Assistant 19 Using HP Connection Manager (select models only 20 Using operating system controls 20 Using a WLAN ...21 Setting up a WLAN ...21 Protecting
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    HP Mobile Broadband (select models only 24 Inserting a SIM ...25 Removing a SIM ...26 Using Bluetooth wireless devices (select models only 27 Bluetooth and Internet Connection Sharing (ICS 27 Troubleshooting wireless connection problems 39 Opening Help and Support 39 Opening the Print
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    62 A device driver must be reinstalled 62 Obtaining the latest HP device drivers 63 Obtaining the latest Windows device drivers 63 6 HP Mobile Remote Control (Select Models Only) Component functions ...64 Button quick reference ...65 Inserting or replacing the battery ...68 Troubleshooting ...69
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    7 HP Media Remote Control (Select Models Only) Component functions ...70 Button quick reference ...71 Inserting or replacing the battery ...75 Troubleshooting ...76 8 Power management Setting power options ...77 Using power-saving states 77 Initiating and exiting Sleep 77 Initiating and exiting
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    power 91 Storing a battery ...91 Disposing of a used battery 91 Replacing the battery ...91 Shutting down the computer ...92 9 Drives ...103 Using HP ProtectSmart Hard Drive Protection (select models only 104 Identifying HP ProtectSmart Hard Drive Protection status 104 Using HP ProtectSmart Hard
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    11 External media cards Using Digital Media Slot cards ...116 Inserting a digital card ...116 Removing a digital card 117 Using ExpressCards ...118 Configuring an ExpressCard 118 Inserting an ExpressCard 118 Removing an ExpressCard 120 12 Memory modules 13 Security Protecting the computer ...125
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    ...138 Appendix B Software updates Updating the BIOS ...140 Determining the BIOS version 140 Downloading a BIOS update 141 Updating programs and drivers ...142 Appendix C Backup and recovery Creating recovery discs ...144 Backing up your information ...145 Using Windows Backup and Restore 146
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    xii
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    Windows operating system displays the desktop on the display and controls your computer's hardware, peripherals, and software programs. ● If your computer includes HP QuickWeb, it allows you to quickly browse the Internet, view digital photos, listen to music, or keep in touch using e-mail, instant
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    and then click Restart. Your computer restarts and displays the HP QuickWeb home page. NOTE: To learn more about HP QuickWeb, refer to the HP QuickWeb software Help. Disabling and enabling HP QuickWeb To disable or reenable HP QuickWeb from within the Windows operating system: 1. Click Start, click
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 3
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    Components Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external
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    the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the
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    Component Description (8) Num lock light On: The embedded numeric keypad is enabled. - or - (9) Wireless light Num lock is enabled on a connected optional numeric keypad. ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is
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    Buttons, speakers, and fingerprint reader Component (1) Speakers (2) (2) Power button* (3) Volume mute button (4) Volume scroll zone Description Produce sound. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, briefly press the button to initiate
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    of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function
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    Display Component (1) Internal display switch (2) Internal digital dual-array microphones (2) (3) Integrated webcam light (4) Integrated webcam Description Turns off the display if the display is closed while the computer is turned on. Record sound. On: The integrated webcam is in use. Records
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    the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the
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    (1) SmartBay (2) USB ports (2) (3) TV antenna/cable jack (select models only) (4) RJ-11 (modem) jack (select models only) (5) Power connector Description Supports an optical drive or hard drive. Connect optional USB devices. Connects a TV antenna, a digital cable device, or a satellite device that
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    eSATA component, such as an eSATA external hard drive, or connects an optional USB device. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD
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    . If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Releases the battery from the battery bay. Contains a subscriber identity module (SIM). The SIM slot is located inside the
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 Features
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    Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region. Components 15
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    information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag-Provides important information, including the following: ◦ Product name (1). This is the product name affixed to the front of your notebook. ◦ Serial number (s/n) (2). This is an
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    router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless to information wherever mobile network operator service is available. In a WWAN, , so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of
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    / disconnected) Network (connected) Indicates that one or more network drivers are installed, but no network devices are connected (or all network wireless switch (referred to in this guide as the wireless button) ● HP Wireless Assistant software ● HP Connection Manager software (select models only
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    which is located in the bottom row of Windows® Mobility Center. Wireless Assistant opens. 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close. For more information, refer to the Wireless Assistant software Help: 1. Open
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    use HP Connection Manager to connect to WWANs using the HP Mobile - Select Start > All Programs > HP Connection Manager > HP Connection Manager. For more details about using manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    on the code division multiple access (CDMA) telecommunications standard. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer. Some mobile network operators require the use of
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    . 7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. Using
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    the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. 7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer
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    link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices. Use the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
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    click Troubleshoot problems. hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions review the router user guide for instructions
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 30 Chapter 3 Wireless, local area network, and modem
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX
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    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only
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    the new location setting. 6. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code, a carrier code (if necessary), and the
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    4 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the
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    Setting TouchPad preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and
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    keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. Function Hotkey Display system information. Open Help and Support. Open the Print Options window. Open a Web browser. fn+esc fn+f1 fn+f2 fn+f3 Switch the screen image. Initiate Sleep
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    features ● Updates for the Windows operating system, drivers, and the software provided on your computer ● Checkups for computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Using keyboard hotkeys 39
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    Until you have set up your Internet or network services, the fn+f3 hotkey opens the Windows Internet Connection Wizard. After you have set The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey: ● LCD (computer display) ● External VGA (
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    must be on before you can initiate Sleep. NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer initiates a Windows user password or a Windows administrator password. For instructions, refer to Help and Support. To use QuickLock, press fn+f6 to display the
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    Playing, pausing or resuming an audio CD or a DVD The fn+f9 hotkey functions only when an audio CD or a DVD is inserted: ● If the audio CD or the DVD is not playing, press fn+f9 to begin or resume the play. ● If the audio CD or the DVD is playing, press fn+f9 to pause the play. Stopping an audio CD
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    Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component (1) fn key (2) Num lock light (3) num lk key (4) Embedded numeric
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    Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. Enabling and disabling
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 58
    5 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer includes the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●
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    Identifying your multimedia components The following illustration and table describe the multimedia features of the computer. Component (1) Internal digital dual-array microphones (2) (2) Webcam light (3) Webcam (4) Speakers (2) (5) TV antenna/cable jack (select models only) (6) Audio-out (
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    varies by model and installed software. With this button, you can watch movies, listen to music, and view pictures. Pressing the MediaSmart button launches the HP MediaSmart program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. MediaSmart
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    Adjusting the volume You can adjust the volume using the following controls: ● Computer volume buttons (select models only): ◦ To mute or restore volume, press the mute button (1). ◦ To decrease volume, slide your finger across the volume scroll zone from right to left, or press the volume down
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    Using the media activity hotkeys A media activity hotkey is a combination of the fn key (1) and a function key (2). ● When an audio CD or a DVD is not playing, press fn+f9 (3) to play the disc. ● When an audio CD or a DVD is playing, use the following hotkeys: ◦ To pause or resume playing the disc,
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    Using HP MediaSmart software MediaSmart turns your computer into a mobile entertainment MediaSmart, refer to Help and Support. Using other preinstalled multimedia software To 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do
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    . (Cable connectors are normally color-coded to match the corresponding jacks on the computer.) ● Be sure to install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of
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    support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported the cable to the video device, according to the device manufacturer's instructions. 3. Press fn+f4 on the computer to switch the image between the display
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    Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at the far right of the
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    HP Mobile Remote Control. Before you can watch TV on the computer, be sure that you have set up the TV tuner according to the instructions provided in the printed Notebook Essentials guide hardware or services, such as a high-speed Internet connection. MediaSmart TV mode supports the following
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    using HP MediaSmart, click Start > Help and Support, and trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem
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    Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the
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    changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall
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    A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
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    display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops . ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. Troubleshooting 61
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    and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any drivers are once again listed. 7. Try running your program again. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers
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    .com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions
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    may include an updated remote control that functions differently than described in this guide. For the latest user guide for your remote control, go to the product support page for your computer at http://www.hp.com/support/. The infrared lens on the remote control links the remote control to the
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    When the computer is on, press the button to emulate the computer power button. Refer to the computer user guides for information. To access the user guides, select Start > Help and Support > User Guides. NOTE: The remote control cannot be used when the computer is off. ● When the computer is in the
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    the "back" function of the backspace key in the active program. Navigation. Press the button to move down between menus, windows, or activities. 66 Chapter 6 HP Mobile Remote Control (Select Models Only)
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    Button Settings Volume down Mute Volume up Function Press to display system information. The button may also be used to display settings menus for some multimedia software. Press the button to decrease speaker volume. ● Press the button to mute speaker volume. ● If the volume is muted, press the
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    in the Regulatory, Safety and Environmental Notices located on a user guide disc or in Help and Support. To access the notices, select Start > Help and Support > User Guides. To insert or replace the battery in the remote control, follow these instructions: 1. On the back of the remote control, lift
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    within range of the infrared port on the computer or optional docking device. ● Be sure that the battery is properly installed and has a charge. Replace the battery if necessary. ● Be sure that you are using the remote control with a supported computer or optional docking device. Troubleshooting 69
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    may include an updated remote control that functions differently than described in this guide. For the latest user guide for your remote control, go to the product support page for your computer at http://www.hp.com/support/. The infrared lens on the remote control links the remote control to the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 83
    When the computer is on, press the button to emulate the computer power button. Refer to the computer user guides for information. To access the user guides, select Start > Help and Support > User Guides. NOTE: The remote control cannot be used when the computer is off. ● When the computer is in the
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    to resume playing live TV. ● Press the button to open the multimedia software and then begin playing live TV in full-screen mode. 72 Chapter 7 HP Media Remote Control (Select Models Only)
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    included on select remote controls only. Enables Teletext, when available, during Live TV. NOTE: This button does not function when Teletext is not supported. NOTE: The red button is included on select remote controls only. Opens Teletext button links marked in red on the Teletext screen. NOTE: The
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    and then press the play button to activate play. Press the button to enter or select the desired action, menu, or window option. 74 Chapter 7 HP Media Remote Control (Select Models Only)
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    Environmental Notices located in Help and Support. To access the notices, select Start > Help and Support > User Guides. To insert or replace the battery in the remote control, follow these instructions: 1. On the back of the remote control, slide the battery compartment cover in the direction of
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    with the battery compartment (2), and then slide the cover to close it (3). Troubleshooting Try the battery is properly installed and has a charge. Replace the battery if necessary. ● Be sure that you are using the remote control with a supported computer or optional docking device. 76 Chapter 7 HP
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    in Hibernation. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control
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    is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 91
    or create your own power plan. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. or change your user account password, and the follow the on-screen instructions. If you do not need to create or change a user account password,
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    equipped with ATI™ Switchable Graphics technology and has two modes for processing graphics. When you switch from AC power to battery power, the computer can conserve battery power by switching from ATI Mobility Radeon™ Premium graphics to Intel® integrated graphics. Similarly, when you switch from
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 93
    compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. ● When you are charging
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 95
    on a flat surface. b. Slide the battery release latch (1) to release the battery. c. Pivot the battery (2) upward and remove the battery from the computer (3). 2. Connect the AC replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 96
    NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 97
    meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 98
    the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 99
    on the display. ● Check the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 100
    level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 101
    charges whether the computer is off or in use, but it charges faster when the computer is off. To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 102
    Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Reenter the settings that you recorded for the items in the On battery column. 4. Click Change advanced power settings. 5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 103
    for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage capacity indicator turns
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 104
    , and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port ● When the computer
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 105
    the computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing a drive to temperature or humidity extremes. Avoid exposing
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 106
    SuperMulti Double-Layer Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive NOTE: Some of the drives listed above may not be supported by your computer. 94 Chapter 9 Drives
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 107
    and BDs have the largest capacity of all. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 108
    7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 109
    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 110
    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 111
    source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software Help, or
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 112
    home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 113
    Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 114
    CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 115
    you do not need access to your computer. HP recommends defragmenting your hard drive at least once monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: Refer to Help and Support for more information. instructions. Improving hard drive performance 103
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 116
    : ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation. NOTE: If the SmartBay contains a hard drive
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 117
    for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 118
    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1). 8. Lift the hard drive cover away from the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 119
    9. Remove the 3 hard drive screws. 10. Pull the hard drive tab to the left (1), and then lift the hard drive away from the computer (2). To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). Replacing the hard drive 107
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 120
    2. Slide the hard drive to the right until it snaps into place (2). 3. Replace the 3 hard drive screws. 4. Align the tabs (1) on the hard drive cover with the notches on the computer. 5. Close the cover (2). 108 Chapter 9 Drives
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 121
    6. Tighten the hard drive cover screws (3). Replacing the hard drive 109
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 122
    all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Slide the SmartBay release latch to release the drive. 110 Chapter 9 Drives
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 123
    8. Remove the drive from the SmartBay. To insert a drive in the SmartBay: ▲ Insert the drive into the SmartBay and push in until it snaps into place. Replacing a drive in the SmartBay 111
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 124
    device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 125
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 126
    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 127
    Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove an eSATA device. CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: 1. Click the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 128
    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 129
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 130
    required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 131
    when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, the "Installing device driver software" message is displayed in the notification area, at the far right of the taskbar. NOTE: An inserted ExpressCard uses power even when idle
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 132
    Removing an ExpressCard CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. NOTE: To stop a data transfer, click Cancel in the operating system Copying
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 133
    slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 134
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 135
    the memory module compartment cover with the notches on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment screw (3). 14. Replace the battery. 123
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 136
    15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 124 Chapter 12 Memory modules
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 137
    and data from a variety of risks. Follow the procedures in this guide to use the following features: ● Passwords ● Antivirus software ● Firewall mishandled or stolen. NOTE: Before you send your computer for service, remove all password and fingerprint settings. Computer risk Security feature
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 138
    and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock Function Protects administrator-level access to computer contents
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 139
    Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. Power-on password* CAUTION: If you forget your administrator password, you cannot access Setup
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 140
    Your changes go into effect when the computer restarts. Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 141
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service Refer to the firewall user guide or contact your firewall manufacturer authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 142
    Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 143
    Using the fingerprint reader (select models only) NOTE: The location of the fingerprint reader varies by computer model. Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 144
    Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints, follow these steps: 1. In Windows, click the DigitalPersona
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 145
    Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: 1. Immediately after you have registered your fingerprints, restart Windows. 2. Swipe any of your registered fingers to log on to Windows. Using the fingerprint reader (select
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 146
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 147
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 148
    Displaying system information You can use Setup Utility to view such information as the system time and date and information that identifies the computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1.
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 149
    in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 150
    Support HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 151
    troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide: 1. Identify your computer model, product category, and series Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 152
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 153
    any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 154
    and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the Search box, and then
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 155
    maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 156
    to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. Note the following guidelines before creating recovery discs: ● You will need high Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. 144 Appendix C Backup and recovery
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 157
    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ●
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 158
    1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows® includes the User Account Control feature to Windows settings. Refer to Help and Support for more information. 146 Appendix C Backup and recovery
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 159
    Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 160
    only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: Computers
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 161
    battery bay, identifying 13 Battery Check 84 battery light 5, 10, 86, 87 battery power 84 battery release latch, identifying 13, 85 battery temperature 91 battery, identifying 15 battery, inserting 68, 75 bays battery 73 enter 74 fast-forward 66 forward 74 guide 71 information 67, 73 keypad 72 left
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 162
    battery 66, 73 channel/page up button 65 charging batteries 86, 89 checking audio functions 52 clear button battery level 87 critical updates, software 130 D device drivers HP drivers 63 Windows drivers graphics modes, switching 80 guide button 71 H hard drive HP ProtectSmart Hard Drive Protection 104
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 163
    applications 8 Windows logo 8 L labels Bluetooth 16 HP Mobile Broadband 16 Microsoft Certificate of Authenticity 16 modem approval 16 regulatory 16 service tag 16 SIM 16 wireless certification 16 WLAN 16 LAN Power Saving 138 language support 138 latches battery release 13 SmartBay release 13 left
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 164
    adding location 32 travel connection problems 34 monitor port, external recorded TV button 71 recovering a program or driver 143 recovering from the dedicated recovery partition 148 selecting in Setup Utility 135 serial number, computer 16 service tag 16 setup of WLAN 21 Setup Utility, passwords
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 165
    7, 47 starting Setup Utility 134 stop button 65, 73 storing battery 91 supported discs 144 switch screens button 65, 72 switchable graphics 80 System certification labels 16 troubleshooting disc burning 61 disc play 60 DVD movie play 61 external display 61 HP device drivers 63 modems 34 optical
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 166
    WLAN module 13 writable media 77 WWAN module 13, 24 WWAN software 20 Z zoom button 72 154 Index
  • HP Pavilion dv4-2100 | Notebook PC User Guide - Windows 7 - Page 167
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Notebook PC User Guide