HP StorageWorks 4000 Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 4

StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts

Page 4 highlights

iv Compaq StorageWorks Fibre Channel Troubleshooting Guide Chapter 2 Fibre Channel Fault Isolation Utility Installing the Utility 2-1 Running the Utility 2-1 Program Displays ...2-2 Display of a Fibre Channel Tape Controller 2-3 Loop Error Histogram Display 2-4 Display of a FC-AL with a Missing Fibre Channel Tape Controller 2-5 Uninitialized Fibre Channel Arbitrated Loop Display 2-6 Information and Updates 2-6 Chapter 3 Diagnostics Compaq Fibre Channel Diagnostics for Windows CE 3-1 Compaq Fibre Channel Diagnostics for Windows 95/98 3-1 Compaq Fibre Channel Backup Diagnostics for Windows NT 3-2 Installing Compaq Fibre Channel Diagnostics for Windows CE 3-3 Installing Compaq Fibre Channel Diagnostics for Windows 95 or 98 3-4 Installing Compaq Fibre Channel Backup Diagnostics for Windows NT 3-4 Chapter 4 StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts Overview of the Troubleshooting Flow Charts 4-2 Verify System Operation 4-4 Determine a Bad Link 4-6 Some Fibre Channel Array Controllers Are Detected 4-7 Visual and Physical Inspection of the FC_AL 4-10 Checking the Link Between the Storage Hub and the Fibre Channel Array Controller ...4-12 Checking the Link Between the Storage Hub and the Fibre Channel Host Bus Adapter ...4-15 Fibre Channel Loopback Test 4-17 Chapter 5 Secondary Storage System Troubleshooting Flow Charts Overview of the Troubleshooting Flow Charts 5-2 Verifying FC_AL Operation 5-4 Determining a Bad Link 5-6 Some Fibre Channel Tape Controllers are Detected 5-7 Visual and Physical Inspection of the FC_AL 5-9 Checking the Link Between the Storage Hub 12 and the Fibre Channel Host Bus Adapter ...5-11 C ...5-13

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iv
Compaq StorageWorks Fibre Channel Troubleshooting Guide
Chapter 2
Fibre Channel Fault Isolation Utility
Installing the Utility
..................................................................................................
2-1
Running the Utility
...................................................................................................
2-1
Program Displays
.....................................................................................................
2-2
Display of a Fibre Channel Tape Controller
.....................................................
2-3
Loop Error Histogram Display
..........................................................................
2-4
Display of a FC-AL with a Missing Fibre Channel Tape Controller
................
2-5
Uninitialized Fibre Channel Arbitrated Loop Display
......................................
2-6
Information and Updates
...................................................................................
2-6
Chapter 3
Diagnostics
Compaq Fibre Channel Diagnostics for Windows CE
.............................................
3-1
Compaq Fibre Channel Diagnostics for Windows 95/98
.........................................
3-1
Compaq Fibre Channel Backup Diagnostics for Windows NT
................................
3-2
Installing Compaq Fibre Channel Diagnostics for Windows CE
.............................
3-3
Installing Compaq Fibre Channel Diagnostics for Windows 95 or 98
.....................
3-4
Installing Compaq Fibre Channel Backup Diagnostics for Windows NT
................
3-4
Chapter 4
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts
Overview of the Troubleshooting Flow Charts
........................................................
4-2
Verify System Operation
..........................................................................................
4-4
Determine a Bad Link
..............................................................................................
4-6
Some Fibre Channel Array Controllers Are Detected
..............................................
4-7
Visual and Physical Inspection of the FC_AL
........................................................
4-10
Checking the Link Between the Storage Hub and the Fibre Channel
Array Controller
.....................................................................................................
4-12
Checking the Link Between the Storage Hub and the Fibre Channel Host Bus
Adapter
...................................................................................................................
4-15
Fibre Channel Loopback Test
................................................................................
4-17
Chapter 5
Secondary Storage System Troubleshooting Flow Charts
Overview of the Troubleshooting Flow Charts
........................................................
5-2
Verifying FC_AL Operation
....................................................................................
5-4
Determining a Bad Link
...........................................................................................
5-6
Some Fibre Channel Tape Controllers are Detected
................................................
5-7
Visual and Physical Inspection of the FC_AL
..........................................................
5-9
Checking the Link Between the Storage Hub 12 and the Fibre Channel Host Bus
Adapter
...................................................................................................................
5-11
C
.............................................................................................................................
5-13