HP Surestore L10 Service and User Manual (Short- and Long-Wave)
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- HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 1
Hewlett-Packard SureStore E Hub Models S10 and L10 Service and User Manual - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 2
- HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 3
Hewlett-Packard SureStore E Hub Models S10 and L10 Service and User Manual Edition E0899 Order No. A3724-90006 Printed in U.S.A. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 4
the power cord until the ground has been restored. Service Any servicing, adjustment, maintenance, or repair must be performed only A hazard that can cause hardware or software damage Significant concepts or operating instructions Text to be typed verbatim: all commands, path names, file names, and - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 5
Panel, Model S10 Short-Wave Hub 14 Front Panel, Model L10 Long-Wave Hub 15 Rear Panel, Short-Wave and Long-Wave Hubs 16 Supported Topologies 17 Single Short-Wave Hub Topology 17 Cascaded Short-Wave Hub Topology 18 Cascaded Long-Wave Hub Topology 19 2 Installation 21 Overview 22 Procedure - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 6
servers 40 For HP NetServers 40 3 RS-232 Interface Functions 41 Overview 42 About the RS-232 Main Menu 43 and Setting SNMP Values 58 Configuring Cascaded Hubs 60 Running Diagnostic Tests 64 Viewing Hub Information 65 4 Troubleshooting 67 Troubleshooting Procedures 68 LED Indicators 70 4 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 7
95 Replacement Parts 97 Operating Requirements 100 Software and Operating System Requirements 100 Physical and Cabling Requirements 100 Supported Hardware 103 Supported Distances 104 Environmental Specifications 107 Physical Characteristics of Standalone Hub 108 Reference Documents 109 5 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 8
Regulatory Statements 110 Laser Safety 113 Glossary 117 Index 121 6 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 9
Cabling Example: Long-Wave Port Connections to Wrong Device/Port . . . . 36 19 Nonsupported Cabling Example: More Than Two Hubs Connected 37 20 Nonsupported Cabling Example: HP-UX Server and HP NetServer Connected to Same Hub 37 21 Removing the Fan Module 89 22 Replacing the Fan Module 90 7 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 10
23 HP SureStore E Hub, Standalone 93 24 HP SureStore E Hub, Factory-Racked 94 25 Model S10 or L10 Option 001 Hub Rackmount Kit 96 26 HP SureStore E Hub Replaceable Parts 97 8 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 11
3 HP SureStore E Hub Product Numbers 92 4 HP SureStoreE Hub Configuration Options 95 5 HP SureStore E Hub Replaceable Parts and Service Part Micron Multimode (175 m, 100 MB/sec) Non-OFC Operation 102 11 Supported Cable Distances 104 12 Environmental Specifications for Model S10 Short-Wave and - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 12
10 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 13
Product Description 1 PRODUCT DESCRIPTION Overview Features Front Panel, Model S10 Short-Wave Hub Front Panel, Model L10 Long-Wave Hub Rear Panel, Short-Wave and Long-Wave Hubs Supported Topologies 11 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 14
Fibre Channel Manager, visit the Hewlett-Packard (Software Depot (http://www.software.hp.com). Fibre Channel Manager is available as a free download from this web has more information about this. The latest hub firmware and upgrade instructions are available as a free download from this web site. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 15
only applies to long-wave hubs connected to HP-UX servers. Note Increased loop distances are associated with increased latency times. • Access to the RS-232 interface for firmware upgrades and hub configuration and troubleshooting • Support for a hub management tool (Fibre Channel Manager) to - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 16
S10 Short-Wave Hub The front panel contains LEDs for monitoring power, fault, and port status. The RS-232 port is provided to configure and troubleshoot the hub and to upgrade its firmware. The 10Base-T port provides an ethernet connection if you choose to manage the hub with Fibre Channel Manager - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 17
power, fault, and port status. The long-wave port is between port 9 and the 10Base-T port. The RS-232 port is provided to configure and troubleshoot the hub and to upgrade its firmware. The 10Base-T port provides an ethernet connection if you choose to manage the hub with Fibre Channel Manager - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 18
Rear Panel, Short-Wave and Long-Wave Hubs Three fans, located in a customer-replaceable module at the rear panel, cool the hub. If one fan fails, the remaining two fans cool the hub temporarily, but it is important to replace the module as soon as possible (see chapter 5, Maintenance and Replacement - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 19
Example Topology: 10 Ports Shared among Server and FC-AL Devices HP-UX Server or HP NetServer HP-UX Server or HP NetServer NOTE: Connecting HP-UX servers and HP NetServers to the same hub is NOT a supported configuration. 500 m model S10 hub ..... 500 m Total distance between server and - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 20
-wave hubs is 1500 meters (1.5 km). Figure 5 Example Topology: Cascaded Short-Wave Hubs HP-UX Server or HP NetServer 500 m NOTE: Connecting HP-UX servers and HP NetServers to the same hub is NOT a supported configuration. Maximum distance between server and FC-AL device = 1500 m model S10 hub - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 21
from 3000 meters to 500 meters. Figure 6 Example Topology: Cascaded Long-Wave Hubs HP-UX Server or HP NetServer 500 m NOTE: Connecting HP-UX servers and HP NetServers to the same hub is NOT a supported configuration. model L10 hub Maximum distance between server and FC-AL device = 4000 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 22
the hub that has the LAN (ethernet) connection as a parent hub and the remaining hub as a child hub (see page 60 for more information). 20 Supported Topologies - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 23
2 INSTALLATION Overview Procedure 1: Prepare to Install the Hub Procedure 2: Unpack the Hub Procedure 3: Verify Hub Operation Procedure 4: Mount the Hub into a Rack (Optional) Procedure 5: Plan the FC-AL Connections Procedure 6: Connect FC-AL Devices Procedure 7: Verify the Connections - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 24
Overview The procedures for installing an HP SureStore E model S10 or model L10 hub are the following: 1. Prepare to install the hub. 2. Unpack the hub. 3. Verify hub operation. 4. Mount the hub in a - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 25
Installation Procedure 1: Prepare to Install the Hub Before installing the hub: • Complete site-required arrangements for the hub. • Make sure electrical power and temperature control requirements are met. • Define a strategy for integrating the hub into an existing loop. • Draw a map of all nodes - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 26
and nylon retainers. The brackets and retainers are used to mount the hub in a rack. Figure 7 Standalone Product Contents HP SureStore E Hub Models S10 and L10 Service and User Manual installed FC port covers power cord hub nylon retainer mounting rubber feet ear bracket loopback cable NOTE: The - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 27
on after self-test, the hub failed. Refer to chapter 4, Troubleshooting, or contact an HP service representative for assistance. If the Power LED does not light, refer to chapter 4, Troubleshooting, or contact an HP service representative. Note Interruptions to the hub's AC power source initiate - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 28
in chapter 3, RS-232 Interface Functions. 6. Verify the connection between the HP-UX server and the hub. At the management server where Fibre Channel Manager IP address> Example: /etc/ping 15.43.214.13 Fibre Channel Manager requires HP-UX 10.20 or 11.0 on the management server. If you are unable - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 29
Installation Procedure 4: Mount the Hub into a Rack (Optional) The hub mounts into any standard HP 19-inch wide EIA cabinet. The hub's front panel will face the rear of the cabinet. The front of the hub contains the 10 Fibre - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 30
5. Insert one end of the left rail in the adjoining slot. Line up the hole in the rail lines with the holes in the nut and column (Figure 9). 6. Use a second sheet metal nut and repeat steps 4 and 5 to attach the other end of the rail to the inner column on the front of the rack. Note DO NOT - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 31
Installation 7. Repeat step 4 through step 6 to install the right rail. 8. Position the hub in the rack. Align the hole in each mounting ear bracket with the holes in the assembled rail, nut, and column. 9. Insert a 10-32 x .625 machine screw through the mounting ear bracket, rail, nut, and column - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 32
11. Secure the brackets to the posts with 10-32 x .625 machine screws (Figure 11). Figure 11 Installing the Plenum Shroud plenum shroud bracket 30 Procedure 4: Mount the Hub into a Rack (Optional) - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 33
after self-test, the hub failed. Refer to chapter 4, Troubleshooting, or contact an HP service representative for assistance. If the Power LED is not lighted, refer to chapter 4, Troubleshooting, or contact an HP service representative. 13. Reinstall filler panels over the plenum shroud. Procedure - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 34
to the hub. The HP Fibre Channel Manager User Manual lists operating system requirements for is unique. Duplicate IDs on the loop can cause problems. 3. Verify that the connections between the hub port cable for new installations but also supports 62.5-micron multimode fiber cable with SC - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 35
for the long-wave port. For ports 1 through 9, the short-wave ports, Hewlett-Packard recommends 50-micron multimode fiber cable for new installations but also supports 62.5-micron multimode fiber cable with SC-style connectors in existing installations. Procedure 5: Plan the FC-AL Connections 33 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 36
of Hub B. - Port 1 on Hub B connects to FC-AL Device 2. Long-wave hubs can be cascaded with ports 1 through 9 (the short-wave ports), but the supported distance between hubs is reduced from 3000 meters to 500 meters. When cascading long-wave hubs, ONLY connect long-wave ports to long-wave ports - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 37
Incorrect Cabling Examples DO NOT cable together two ports on the same hub. Ports between the two connections will be eliminated from the loop. Figure 15 Incorrect Cabling Example: Connected Ports on the Same Hub ... ..... ..... DO NOT leave cables that are connected to the hub disconnected at the - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 38
DO NOT attach more than one cable between any two hubs. Figure 17 Incorrect Cabling Example: More Than One Cable Connection Between Hubs ..... ..... ..... When cascading long-wave hubs, DO NOT connect the long-wave port to the short-wave port on another hub. DO NOT connect long-wave FC-AL - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 39
More Than Two Hubs Connected ...Connecting an HP-UX server and HP NetServer to the same hub is NOT a supported configuration. Figure 20 Nonsupported Cabling Example: HP-UX Server and HP NetServer Connected to Same Hub HP-UX Server HP NetServer ... Procedure 5: Plan the FC-AL Connections - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 40
prepared, connect FC-AL devices as follows: 1. Physically set each FC-AL device to a unique loop ID (hardware address). Refer to the FC-AL device's manual to set the loop ID. If devices are added during normal operation and duplicate IDs occur, the Fibre Channel driver denies access to both devices - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 41
to the long-wave port if the port is not in use. 4. Install any special files the FC-AL devices need. Refer to the device manual for details. Procedure 6: Connect FC-AL Devices 39 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 42
, refer to the HP-UX System Administration Tasks Manual. Also consult the device documentation to interpret the ioscan output. 2. If the Hardware State of a device connected to the hub is "Unclaimed"or "No H/W,"see chapter 4, Troubleshooting, for more information. For HP NetServers: 1. From the - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 43
3 RS-232 INTERFACE FUNCTIONS Overview Setting Up an RS-232 Connection Updating the Hub Firmware Enabling Hub Management Running Diagnostic Tests Viewing Hub Information RS-232 Interface Functions 41 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 44
Overview This chapter describes how to use the RS-232 port to update firmware, enable hub management, run diagnostic tests, and view hub information. The RS-232 port is located on the front panel of the hub (see Figure 1 on page 14 or Figure 2 on page 15). To configure the hub for Fibre Channel - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 45
The model and version numbers displayed can be different from the examples shown in this manual. Fewer menu options are displayed in earlier versions of the hub firmware. To update the firmware, follow the instructions given in Updating the Hub Firmware on page 48. If the Main menu does not - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 46
2. Set Networking parameters Use this option to view or change the hub network configuration, including the IP address. For cascaded hubs, use this option to define parent/child relationships. 3. Management options This option displays a menu for changing SNMP values. 4. Hub information Use this - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 47
the hub. For example, for an OmniBook notebook PC, you can use an HP 24542U RS-232 cable, which has two DB-9 female connectors. • Terminal emulation The terminal emulator must be capable of ASCII text file transfers and support VT100 or ANSI emulation with no flow control. To establish a connection - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 48
requires the following equipment: • FC-AL hub • Any terminal that supports VT100 emulation with no flow control The terminal must be in vt100 mode before you continue with this procedure. Refer to the terminal's manual for more information. • A null-modem serial cable The cable must have - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 49
3. Configure the terminal to use the following settings: Baud rate: Data bits: Parity bits: Stop bits: Parity check: Flow control: 19,200 8 none 1 off none 4. Press to display the hub configuration Main menu. If the Main menu does not appear and the following message is displayed, press - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 50
Updating the Hub Firmware The hub's management tool, Fibre Channel Manager, requires the following versions of hub firmware: . Device Agent Hub Controller 02.14 (or higher) 03.06 (or higher) Before you begin this procedure, determine whether the hub requires a firmware update to communicate with - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 51
-extracting ZIP file for Windows and as a compressed tar file for HP-UX. These compressed files include the current and previous release version of you need to recover from an unsuccessful firmware update. 4. Follow the instructions at the web site to download the firmware files. 5. Copy the files - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 52
for example: Ready to download Hub-Controller code to RAM Start ASCII file (S-record format) transfer now Press control-C at any time to cancel 2. From the terminal emulator application, select the transfer option to send a text file. The hub - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 53
After a few minutes, the transfer prompt appears; for example: Done, memory range [$00001000:$00004FFF] Ready to transfer Hub-Controller code from RAM to FLASH Note, once started, this step must not be interrupted Press Enter to start, control-C to cancel The values displayed for memory range - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 54
; for example: Ready to download Device Agent code to RAM Start ASCII file (S-record format) transfer now Press control-C at any time to cancel 2. From the terminal emulator application, select the transfer option to send a text file. The hub - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 55
The values displayed for memory range represent low-level diagnostics; the values displayed in the status message can be different from the values shown here. 4. Press . The screen displays status messages; for example: FLASH programming will take about 40 seconds FLASH pgm:[$001000:$101000 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 56
3. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu. Network Setup Menu: 1. Return to Main Menu 2. Select IP address [current = nnn.nnn.nnn.nnn] 3. Select Subnetworking Mask [current = nnn.nnn.nnn.nnn] 4. Select Default Gateway address [current = nnn.nnn.nnn. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 57
Set sysDescr string Menu appears with the new setting. (The following example is for the short-wave hub.) Set sysDescr string Menu: [current = HP A3724A FC-AL Shortwave Hub] 1. Return to Manufacturing Settings Menu or enter new sysDescr string > 4. Verify that the setting is correct, then enter 1 to - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 58
Verify that the port bypass persistence mode is disabled. Manufacturing Settings Menu: 1. Return to Main Menu 2. Set sysdescr [current = HP A3724A FC-AL Shortwave Hub] 3. Set system OID [current = 1.3.6.1.4.1.11.2.3.7.5.10] 4. Toggle port bypass persistence mode [current = Disabled] > 9. Enter 1 to - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 59
Enabling Hub Management Use the hub RS-232 management menus to enable the hub to be managed by Fibre Channel Manager. To enable hub management: • Set hub IP address and network configuration options. • Set SNMP values. • Configure cascaded hubs (if you plan to manage hubs in a cascaded configuration - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 60
2. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu: Network Setup Menu: 1. Return to Main Menu 2. Select IP address [current = nnn.nnn.nnn.nnn] 3. Select Subnetworking Mask [current = nnn.nnn.nnn.nnn] 4. Select Default Gateway address [current = nnn.nnn.nnn. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 61
The get community name must be the same name used when a device was added to Fibre Channel Manager. If the names are not identical, Fibre Channel Manager cannot report management information for this hub. The default value is public. • set community name The set community name must be the same name - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 62
>. 10. Enter 1 to return to the Management Options menu, then enter 1 again to return to the Main menu. Configuring Cascaded Hubs By default, HP SureStore E hubs are configured as parent hubs. However, you can connect two hubs in a cascaded configuration in which one hub (the parent) is connected - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 63
Configuring the Parent Hub If you plan to manage cascaded hubs with Fibre Channel Manager, configure the hub connected to the LAN as a parent hub. 1. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu. Network Setup Menu: 1. Return to Main Menu 2. Select IP - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 64
2. From the Main menu, enter 3 (Management options) to display Management Options menu: Management options Menu: 1. Return to Main Menu 2. Set SNMP get community name 3. Set SNMP set community name 4. Set SNMP trap community name 5. Set SNMP trap server IP addresses 6. Set MIB-2 sysname 7. Restore - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 65
the child hub. See page 32 to connect short-wave hubs and page 33 to connect long-wave hubs. See page 17 for information on supported cascaded topologies. Enabling Hub Management 63 RS-232 Interface Functions - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 66
Fault LED comes on. A fault can occur for many reasons, including: • Elevated internal temperature • Power supply failure • Fan malfunction To determine the cause of the problem, run the hub self-test from the Main menu. 1. Set up an RS-232 connection between the hub and a PC or dumb terminal (see - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 67
1. Local Hub-Controller: Model#:HP A3724A, Serial#:usg1001028, Ver:03.06 2. Remote Hub-Controller: Model#:HP A3724A, Serial#:usg1001023, Ver:03 Master parameter is enabled and the ports of the two hubs are connected. For instructions on how to configure a hub as a child hub, see Configuring the Child - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 68
66 Viewing Hub Information - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 69
4 TROUBLESHOOTING Troubleshooting Procedures LED Indicators If the Power LED Is Off If the Hub Fault LED Stays on After Self-Test If a Fan Is Not Operating a Port LED Is On When It Should Be Off If the Management Server Cannot Ping the Hub If Firmware Upgrade Appears to Fail Troubleshooting 67 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 70
problem from the most likely to the least likely cause. In addition, check the troubleshooting tables in this chapter for solutions to specific symptoms. 1. For HP field. 4. Inspect the FC-AL device for a fault. Follow the instructions that came with the device. Make sure you check the fiber optic - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 71
and the corresponding port LED is not lit, try replacing the cable with a loopback cable to determine if the problem is with the cable or the port. For the long-wave hub, use the long-wave loopback cable (A4839-63001) if you are testing the long-wave port. Troubleshooting Procedures 69 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 72
LED Indicators Table 2 LED Indications Label Power Fault Ports 1-10 LED Pattern and Color Indication Possible Causes steady - green Hub is powered on. Normal state flashing - green Power is intermittent. - Fibre Channel Manager is set to beacon (flash) the Power LED (normal state). - Line - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 73
Table 2 LED Indications (cont'd) Label LED Pattern and Color Indication 10Base-T flashing - green Ethernet connection to hub is valid. Possible Causes Normal state Troubleshooting LED Indicators 71 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 74
If the Power LED Is Off If the Power LED is off, find the symptom that best fits the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solution The hub is installed, but the Power LED is off. The power cord is not - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 75
fault. Replace the hub. The host cannot access devices, and the Fault LED stays on after self-test. - The hub is faulty. Replace the hub. Troubleshooting If the Hub Fault LED Stays on After Self-Test 73 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 76
If a Fan Is Not Operating If one or more fans stop, find the symptom that best describes the situation, then attempt the solution. When more than one solution is possible, the most likely one is listed first. Symptom Cause/Solution The host can access devices, the Fault LED stays on after self- - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 77
NO H/W, or if the SCSI Adapters window (HP NetServer) does not display a device connected to the hub, the problem may be with the device, the hub, driver file on the system. - The device is faulty. Troubleshoot the device using the instructions that came with the device. Be sure to check the fiber - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 78
Channel Manager. If you are using Fibre Channel Manager to manage the hub, verify that the port in question is enabled. (See the HP Fibre Channel Manager User Manual for more information.) - The device is faulty or offline. Verify that the device is turned on and has successfully completed its self - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 79
a Port LED that is off but should be on. Change the connections or change the map as needed. The hub is faulty. Replace the hub. Troubleshooting If a Port LED Is On When It Should Be Off 77 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 80
If the Management Server Cannot Ping the Hub If you cannot ping the hub from the management server (host) where Fibre Channel Manager is or will be installed, find the symptom that best fits the situation, then attempt the solution. When more than one solution is possible, the most likely one is - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 81
46. "pROBE+>"appears instead of the Main menu. The hub firmware is experiencing temporary difficulty. Reset the hub, and verify that the Main menu appears. Troubleshooting If Firmware Upgrade Appears to Fail 79 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 82
of firmware. The previous versions of firmware were included in the compressed file you downloaded from the HewlettPackard Software Depot (http://www.software.hp.com). 1. Connect a serial cable to the hub RS-232 port and configure the terminal emulator (see Setting Up a Connection to a PC on page - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 83
Agent code to RAM Start ASCII file (S-record format) transfer now Press control-C at any time to cancel 2. From the terminal emulator application, use the transfer the values shown here. If Firmware Upgrade Appears to Fail 81 Troubleshooting - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 84
example: Ready to download Hub-Controller code to RAM Start ASCII file (S-record format) transfer now Press control-C at any time to cancel 3. Send the following file you previously downloaded from the Hewlett-Packard Software Depot: IFCH3718 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 85
Hub Controller versions you reinstalled appear in the Main menu. 6. See Updating the Hub Firmware on page 48 to upgrade to the new firmware versions. Troubleshooting If Firmware Upgrade Appears to Fail 83 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 86
84 If Firmware Upgrade Appears to Fail - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 87
Maintenance and Replacement 5 MAINTENANCE AND REPLACEMENT Introduction Maintenance Replacing the Fan Module 85 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 88
to maintain the hub and replace the fan module. The fan module is the only replaceable part on the hub. To identify the source of a problem, see chapter 4, Troubleshooting. WARNING Do not attempt to open the hub chassis. Uninsulated parts inside the chassis constitute a hazard. 86 Introduction - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 89
Maintenance and Replacement Maintenance Good system performance requires clean port optics and cable ferrules to avoid obstructing the optical path. The following preventive maintenance will protect the hub for longer use. • Vacuum to remove dust. • Leave the FC port covers on unused FC ports. • - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 90
Replacing the Fan Module The three fans in the fan module operate in parallel. If one fan fails, the other two will continue to operate. However, it is important to replace the fan module immediately. Replace the fan module at least once every three years. You will need the following tools: • - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 91
Maintenance and Replacement Figure 21 Removing the Fan Module 4. Remove the fan module. 5. To insert the new fan module, line up the tabs on the bottom of the fan with the tab openings on the hub (see Figure 22 for positioning). Push the fan module into the hub. Replacing the Fan Module 89 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 92
Figure 22 Replacing the Fan Module 6. Fasten the four screws to secure the fan module. 7. Plug the power cord into the hub. The hub powers on and runs the self-test. When the self-test is complete, the Power LED should remain lit and the Fault LED should be off. 90 Replacing the Fan Module - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 93
Reference 6 Standard Configurations Configuration Options Replacement Parts Operating Requirements Environmental Specifications Physical Characteristics Reference Documents Regulatory Statements Laser Safety REFERENCE 91 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 94
ordered with a customerinstallable rackmount option for adding the hub to an existing cabinet. Table 3 HP SureStore E Hub Product Numbers Product Number Description HPA3724A HP A3724AZ HP A4839A HP A4839AZ Standalone short-wave hub Factory-racked short-wave hub Standalone long-wave hub Factory - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 95
Reference Figure 23 HP SureStore E Hub, Standalone HP SureStore E Hub Models S10 and L10 Service and User Manual Installed FC port covers hub power cord rubber feet FC-AL loopback cable NOTE: The long-wave hub includes an additional loopback cable for the - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 96
Figure 24 HP SureStore E Hub, Factory-Racked hub installed FC port covers HP SureStore E Hub Models S10 and L10 Service and User Manual HP EIA rack FC-AL loopback cable NOTE: The model L10 long-wave hub includes an additional loopback cable for the long-wave port. 94 Standard Configurations - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 97
• A customer-installable rackmount kit for adding the hub to an existing cabinet (Table 4 and Figure 25) • Cables of various lengths Table 4 HP SureStoreE Hub Configuration Options Option Description 001 Includes one rackmount kit AFY Includes 16-m Fibre Channel cable 0Z5 Includes 50-m Fibre - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 98
Figure 25 Model S10 or L10 Option 001 Hub Rackmount Kit FC-AL Hub Rackmount Kit Installation Guide PDU cable rails plenum shroud 10-32x.625 rail screws sheet metal nuts nylon retainers M3x.50 machine screws mounting ear brackets 96 Configuration Options - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 99
on the hub are replaceable. The following figure and tables provide order numbers for replaceable parts. An HP sales representative can help you obtain the part you need. Figure 26 HP SureStore E Hub Replaceable Parts plenum shroud (A3724-60004) fan module (A3724-60002) M3x.5 machine screw (0515 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 100
Table 5 HP SureStore E Hub Replaceable Parts and Service Part Numbers Replaceable Part Service Part Number Mounting micron, multimode fiber optic 100 m, 50 micron, multimode fiber optic A3531A A3735A A3736A Service Part Number 1005-0586 1005-0365 1005-0366 * Hewlett-Packard has tested the AMP - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 101
Reference Table 7 Power Cord Part Numbers Description Service Part Number Argentina Australia Chile Denmark Europe Israel Japan South Africa and India Switzerland United Kingdom USA 120V USA 240V 8120-6869 8120-1369 8120- - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 102
the hub do have driver and operating system requirements. Contact an HP sales representative for information on hardware and software requirements for the lists more requirements. Model S10 Short-Wave Hub The short-wave hub supports 10 non-OFC, short-wave FC-AL connections. In arbitrated loop - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 103
50-micron multimode fiber cable for new installations but also supports 62.5-micron multimode fiber cable with SC-style connectors in of each individual connector or splice dB > 26 Cable plant loss dB < 6* * HP suggests that the loss of a new single-mode cable plant be limited to 6dB or - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 104
Table 9 Cable Plant Specifications: 50-Micron Multimode (500 m, 100 MB/sec) Non-OFC Operation Specification Units Value Fiber type Fiber core micron Multimode; graded index 50 (nominal) Fiber Bandwidth (1 km) Fiber Dispersion MHz Ps/nm > 500 @ 850nm Not applicable Return loss of cable - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 105
Reference Supported Hardware Model S10 Short-Wave Hub • Multimode 62.5-micron (175-meter) or 50-micron (500-meter) fiber cables • HP-UX servers and HP NetServers and other FC-AL devices equipped with a compatible 1063-Mbps, short-wave, non-OFC adapter. Contact an HP sales representative for details - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 106
on long-wave hub 3 Under certain conditions, single-mode 9-micron cables are supported at distances up to 10 km (see page 105 for more information). The 10-km capability is supported only for long-wave hubs connected to HP-UX servers. Model S10 Short-Wave Hub Note Stated distances assume 50-micron - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 107
to 3 kilometers between two long-wave hubs. Under certain conditions, cascaded long-wave hubs are supported at distances up to 10 kilometers. The 10-km capability is supported only for long-wave hubs connected to HP-UX servers. To verify 10-km capability for the long-wave hub over an existing cable - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 108
If both ends of the Fibre Channel cable are between the limits listed in step 5, the two long-wave hub's are verified for cascading up to 10 km using this cable plant. If the meter readings are not within range, verify that the Fibre Channel cable is securely connected to the hub's long-wave port. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 109
Reference Environmental Specifications Table 12 Environmental Specifications for Model S10 Short-Wave and Model L10 Long-Wave Hubs Environment Limitations Temperature: - operating - nonoperating Humidity: - operating - nonoperating Altitude: - operating - nonoperating Power Line voltage range ± - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 110
Physical Characteristics of Standalone Hub Table 13 Physical Characteristics of Model S10 Short-Wave and Model L10 Long-Wave Hubs Physical Dimensions Product Alone Packaged Product with 16-meter cable with 50/100-meter cable Height Width Depth Weight 1.7 in. (43 mm) 17.3 in. (439 mm) 14.0 in. - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 111
Adapter Service and User Manual (A3636-90002) • Configuring HP-UX for Peripherals (HP9000) (B2355-90053) Administration/Troubleshooting Documents • Hewlett-Packard Fibre Channel Manager User Manual • HP-UX System Administration Tasks Manual (B2355-90079) • Support Tools Manager User's Manual HP 9000 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 112
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 113
installation, et l'exploitation de cet appareil de classe A, doivent faire l'objet d'une déclaration (en deux exemplaires) simultanément auprès des services suivants: - Comité de Coordination des Télécommunications 20, avenue de Ségur - 75700 PARIS - Préfecture du département du lieu d'exploitation - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 114
E. VCCI Statement (Japan) 112 Regulatory Statements - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 115
, all models of the OLM are certified as Class 1 laser product and conform to the requirements contained in the Department of Health and Human Services (DHHS) regulation 21 CFR Subchapter J. The certification is indicated by a label located on the plastic OLM housing. Outside the USA, all models of - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 116
laser emissions from exceeding Class 1 levels. Class 1 laser products are not considered hazardous. WARNING There are no user maintenance or service operations or adjustments to be performed on any OLM model. C. Usage Restrictions Failure to comply with these usage restrictions may result in - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 117
Reference Lähetinmoduulin turvallisen toiminnan varmistamiseksi on noudatettava tarkoin sen asentamisesta ja toiseen vastaanottavaan laitteistoon kytkemisestä annettuja ohjeita. Tiedot optisessa lähetinmoduulissa käytettävien laserdiodien säteilyominaisuuksista: Aallonpituus (SW) 780 - 850 nm (LW) - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 118
Declaration of Conformity 116 Laser Safety - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 119
Arbitrated Loop See Fibre Channel - Arbitrated Loop. Child Hub The HP SureStore E short-wave and long-wave hubs support a cascaded topology. In a cascaded hub topology, the child hub is the hub that is not connected to the LAN (ethernet). HP SureStore E hubs are configured as a parent or child hub - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 120
is managed using an arbitration process in which the lowest port address has the highest priority for communicating. The arbitrated loop topology supports all classes of service and guarantees in-order delivery of frames when the source and destination are on the same loop. Link For Fibre Channel - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 121
N_Port identifier is used in the Source Identifier (S_ID) and Destination Identifier (D_ID) fields of an FC-AL frame. Parent Hub The HP SureStore E short-wave and long-wave hubs support a cascaded topology. In a cascaded hub topology, the parent hub is the hub that is connected to the LAN (ethernet - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 122
120 Glossary - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 123
See also serial cable bend radius 87 connectors 100 maximum supported distances 104 options 95, 98 recommended 100 requirements 100 supported for long-wave hub 103 INDEX supported for short-wave hub 103 treatment of 38, 87 troubleshooting 76 cabling example of nonsupported 37 examples of correct 32 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 124
agent code caution 50, 52 updating 52, 81 device map troubleshooting 77 devices addressing 32, 38 connecting to the hub 38 hardware/software requirements 100 preparing for installation 32 supported wave type 100 troubleshooting 68, 75 verifying connection 40 diagnostic tests running 64 distances - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 125
recovery 80 requirements for cascaded hubs 18, 20 troubleshooting 79 updating 48-56 updating device agent code supported 103 heat dissipation 107 height 108 Hewlett-Packard software depot 49 HP A3724A (model S10 short-wave) 92 HP A3724AZ (model S10 short-wave) 92 HP A4839A (model L10 long-wave) 92 HP - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 126
distances 105 models 92 product numbers 92 recommended cables 101 supported hardware 103 supported topology 19 loop duplicate addresses 32, 38 loop configuration 32, 33 long-wave hub 34 loop ID 32, 38 troubleshooting 68, 75 loop map. See device map loopback cable long-wave part number 98 short - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 127
Options 60 Manufacturing Settings 54 Network Setup 58 Proxy Master 54, 61, 62 Set sysDescr String 54 Set System OID 55 tips for using 44 troubleshooting 79 MIB-2 system name value 59 models 92 mounting ear brackets, part number 98 N Network Setup menu displaying 58 nodes dynamic recognition of 13 - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 128
hub 15 setting up a connection 45 short-wave hub 14 troubleshooting 79 S screws, part number 98 self-test fault LED 25, 31 initializing 25 power LED 98 features 13 maximum supported distances 104 models 92 product numbers 92 recommended cables 100 supported hardware 103 supported topologies 17 signals, - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 129
software required 45 topologies long-wave hub 19 short-wave hub 17 supported 17 topology 100 transmit port, treatment of 87 trap community name default value 59 trap server IP address caution 59 setting 59 troubleshooting 67-83 LED indicators 70 procedures 68 U URL Hewlett-Packard software depot - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 130
128 Index - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 131
E Hub Models S10 and L10 Service and User Manual We welcome your evaluation of this manual. Your comments and suggestions will help to 916-785-2299. Use and attach additional pages if necessary. The manual is well organized. The information is technically accurate. Information is easy to - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 132
C BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 256 ROSEVILLE, CA POSTAGE WILL BE PAID BY ADDRESSEE NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Attention: Information Engineering (MS5668) Hewlett-Packard Company Enterprise Storage Solutions Division 8000 Foothills Boulevard Roseville, CA - HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 133
- HP Surestore L10 | Service and User Manual (Short- and Long-Wave) - Page 134
Manual Part Number A3724-90006 E0899 Copyright © 1999 Hewlett-Packard Company Printed in U.S.A. Manufacturing Part Number A3724-96009 *A37 24-96009*
Hewlett-Packard
SureStore E Hub
Models S10 and L10
Service and
User Manual