HP Tc4400 HP Compaq tc4400 Tablet PC - Getting Started - Enhanced for Accessib - Page 26

Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏�In Microsoft® Windows® XP Home, select Start > Turn Off Computer > Restart. ❏�In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a network domain, the button you click will be called Shut Down instead of Turn Off Computer.) If you cannot restart the computer using these procedures, refer to the next section, "The computer is turned on but not responding." ■� Run a virus scan. For information about using the antivirus resources on the computer, refer to "Protect the computer from viruses" in Chapter 2, "Next steps." The computer is turned on but not responding If the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. ✎ If you have been registered to a network domain, the button you click will be called Shut Down instead of Turn Off Computer. If you are unable to shut down the computer with these procedures, try the following emergency procedures in the sequence provided: 3-4� Getting Started