HP TouchSmart tm2-1020tx HP TouchSmart User Guide - Windows 7
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- HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 1
HP TouchSmart User Guide - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 2
products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2010 Document Part Number: 582064-001 Product notice This user guide describes features - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 4
iv Safety warning notice - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 5
side components ...6 Left-side components ...7 Display components ...8 Rear components ...9 Bottom components ...10 2 Networking Choosing an ISP ...12 Using Internet Services & Offers 12 Using ISP-provided icons 12 Using the Windows Connect to the Internet Wizard 13 Creating a wireless connection - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 6
your WLAN 19 Roaming to another network 19 Using HP Mobile Broadband (select models only 20 Inserting a SIM 39 Using the media activity keys ...40 Multimedia software ...41 Using HP TouchSmart software or HP MediaSmart software 41 Using multimedia software 41 Installing multimedia software from - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 7
plan 53 Customizing power plans 53 Setting password protection on wakeup 53 Using battery power ...54 Finding battery information in Help and Support 54 Using Battery Check ...54 Displaying the remaining battery charge 55 Removing or inserting the battery 55 Charging a battery ...56 Maximizing - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 8
a USB device ...66 7 Drives Handling drives ...69 Improving hard drive performance ...70 Using Disk Defragmenter 70 Using Disk Cleanup ...70 Using HP ProtectSmart Hard Drive Protection 71 Identifying HP ProtectSmart Hard Drive Protection status 71 Managing power with a parked hard drive 71 Using - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 9
Using antivirus software ...89 Using firewall software ...90 Installing critical security updates ...91 Installing an optional security cable ...92 Using the fingerprint reader (select models only 93 Registering fingerprints ...93 Using your registered fingerprint to log on to Windows 94 10 Backup - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 10
Cleaning the TouchPad and keyboard 113 Labels ...114 Index ...115 x - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 11
1 Features 1 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 12
prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying software To see a list of the software installed on the computer: ▲ Select Start > All Programs. 2 Chapter - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 13
Components Top components TouchPad Component (1) TouchPad off indicator (2) Left TouchPad button (3) Right TouchPad button (4) TouchPad zone Description To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 14
Lights Component (1) Caps lock light (2) Mute light (3) Wireless light (4) TouchPad off indicator Description White: Caps lock is on. Amber: Computer sound is off. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 15
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Action keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with an - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 16
the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Component (1) Fingerprint reader (select models only) (2) Rotate button (3) Power light (4) Power switch Description Allows a fingerprint logon to Windows - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 17
or off, but does not establish a wireless connection. NOTE: A wireless network must be set up in order to establish a wireless connection. Supports the following digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital Memory Card ● xD-Picture Card Connect optional - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 18
. NOTE: When a device is connected to the jack, the device speakers are disabled. ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Connects the pen tether. Holds the digitizer pen. 8 Chapter 1 Features - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 19
the display and converts the computer from traditional notebook mode to slate mode or from slate mode to notebook mode. In slate mode, the display is your country or region. These notices are located in Help and Support. Rear components Component (1) Security cable slot (2) External monitor port - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 20
Bottom components Component (1) Battery release latch (2) Battery bay (3) Vents (4) (4) Hard drive bay (5) Memory module compartment Description Releases the battery from the battery bay. Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. Enable - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 21
2 Networking The computer supports 2 types of Internet access: ● Wireless-For mobile Internet access, you can use a wireless connection. To learn about adding the computer to an existing network or - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 22
available in all locations) Using Internet Services & Offers If the Internet Service & Offers utility is supported in the country or region in Services. ▲ To set up a new Internet account or configure the computer to use an existing account, double- click an icon, and then follow the instructions - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 23
as a specific IP address and POP3 and SMTP settings. To access the Windows Connect To The Internet Wizard and instructions for using the wizard, select Start > Help and Support. NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 24
. ● HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available information and Web site links provided in Help and Support. Identifying wireless icons and controls Identifying wireless and network - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 25
Using the wireless key and button The computer has a wireless key (1), a wireless button (2), two wireless lights (3), and one or more wireless devices. All of the wireless devices on your computer are enabled at the factory. If the wireless lights are amber, all wireless devices are off. If the - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 26
4. Select the check box next to HP Wireless Assistant icon in notification area. , and diagnose and repair network problems. To access the Network and more information, select Start > Help and Support. Connecting to a WLAN With a WLAN service provider or a public or corporate network). 16 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 27
to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 28
your wireless computer to the modem, and test the Internet service. 2. Your ISP will give you a user ID and , refer to the Wireless guide in Help and Support. The Windows operating system up a new network. Then follow the on-screen instructions. Step 3: Configure the computer to connect to the - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 29
, or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 30
mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. NOTE: Computers with WWAN capabilities only support landscape primary - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 31
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 32
link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 33
Connecting to a wired network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 34
3 Pointing devices, touch screen, and keyboard 24 Chapter 3 Pointing devices, touch screen, and keyboard - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 35
Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 36
then click Settings. 3. Select the gesture that you want to disable or reenable. 4. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To view and enable these features, click the Synaptics icon in the notification area - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 37
Pinching/Zooming Pinching/zooming allows you to zoom in or out on items such as PDFs, images, and photos. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart to gradually increase the object's size. ● Zoom out by placing two fingers apart on the TouchPad, and then - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 38
28 Chapter 3 Pointing devices, touch screen, and keyboard - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 39
Using the digitizer pen You can write with the pen in pen-specific programs such as Tablet PC Input Panel, in all Microsoft® Office programs, and in most other Windows programs and utilities. The information you write on the screen with the pen - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 40
Using the touch screen Rotating the display To rotate the display and use the computer in slate mode: 1. Open the display. 2. Rotate the display 180 degrees either clockwise or counterclockwise. 3. Lower the display over the keyboard. 30 Chapter 3 Pointing devices, touch screen, and keyboard - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 41
: Computers with WWAN capabilities only support landscape primary (3) and portrait secondary (4) orientations. Using touch screen gestures The computer allows you to use your fingers or the digitizer pen to perform certain actions on the touch screen. NOTE: The instructions in this section are based - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 42
Flicking Touch the screen in a light, quick flicking motion up, down, left, or right to navigate through screens or quickly scroll through documents. NOTE: For the flick movement to work, a scrollbar must be present and in the active window. Dragging Press your finger on an item on the screen, and - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 43
Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb. Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom out by - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 44
handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. These preferences are specific to the touch screen and and editing flicks, and then click Customize. 3. Follow the on-screen instructions to change or create a flick assignment. 4. Click OK. 34 Chapter - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 45
Windows operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen brightness level incrementally when you hold down this key. Screen brightness up - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 46
Icon Action Volume down Volume up Mute Wireless prt sc Print screen Description Decreases speaker sound incrementally when you hold down this key. Increases speaker sound incrementally when you hold down this key. Mutes or restores speaker sound. Turns the wireless feature on or off. NOTE: - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 47
Using the hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3). Display system information. Scroll up. Hotkey fn+esc fn+up arrow Description Displays information about system hardware components and the system BIOS version number. Scrolls the - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 48
4 Multimedia 38 Chapter 4 Multimedia - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 49
Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ● - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 50
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the play/pause key (2) to play the disc. ● When an audio CD or a DVD is - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 51
. TouchSmart and MediaSmart include the following features: ● With an Internet connection, play classic oldies, choose from a range of TV shows and channels, and watch the HP-TV channel streamed in full-screen. ● Photo and video upload support: ◦ Upload your photos to an Internet photo service - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 52
Installing multimedia software from a disc Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data in either of the following ways: ● Connect an external optical drive (select models only or purchased separately) to one - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 53
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 54
the information provided with the device. For best results, remember the following tips: ● Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). ● Be sure that the device cable is securely connected to the correct jack on your - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 55
and share video. To use the webcam: ▲ Double-tap the HP TouchSmart icon or the MediaSmart icon on the taskbar, and then do the webcam: ● If you are having trouble viewing or sending multimedia files to someone on firewall. To permanently resolve the problem, reconfigure the firewall as necessary, - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 56
with a large amount of background light would otherwise be obscured by blooming or silhouetting. For more information about using the webcam, select Start > Help and Support. 46 Chapter 4 Multimedia - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 57
any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately). The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 58
to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press the switch screen image key on the computer to switch the image between the display devices connected to the computer. Configuring audio for - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 59
5 Power management 49 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 60
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 61
Setting power devices Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 62
Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: ▲ Click Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: ▲ Briefly slide the power switch. The power light turns on and your work - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 63
create a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Setting power devices 53 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 64
the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 65
Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Removing or inserting the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 66
2. Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate the battery into the battery bay until it is seated (2). The battery release latch (3) automatically locks the battery into place. Charging a battery WARNING! Do not charge the computer battery - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 67
The battery light on the computer displays the following charge status: ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: The battery is charging. ● White: The computer is - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 68
AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. To calibrate a battery and for additional information, select Start > Help and Support. Storing a battery CAUTION: To prevent damage to a battery, do not expose - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 69
the battery storage capacity has reached a "weak" condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 70
Switching between graphics modes (select models only) Your computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the High-performance mode to using the Power-saving mode to conserve - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 71
! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: ● When you are charging or calibrating - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 72
on, the AC adapter is working properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 73
6 External devices 63 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 74
. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital Memory Card ● xD-Picture Card Inserting a digital card - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 75
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 76
which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub. Connecting a USB device CAUTION - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 77
To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area). 2. Click - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 78
7 Drives 68 Chapter 7 Drives - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 79
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 80
installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. For additional information, access the Disk Defragmenter software Help. > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. 70 Chapter 7 Drives - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 81
icon: 1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: If prompted by User Account Control, click Show. 3. Click OK. Managing power with a parked hard drive If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 82
for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 83
Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 84
b. Remove the hard drive cover (2). 9. Pull the hard drive tab to the left (1) to disconnect the hard drive. 10. Lift the hard drive (2) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 74 Chapter 7 Drives - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 85
2. Pull the hard drive tab (2) to the right until the hard drive snaps into place. 3. Replace the hard drive cover: a. Align the tabs (1) on the hard drive cover with the notches on the computer. b. Close the cover (2). c. Tighten the hard drive cover screws (3). 4. Replace the memory module - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 86
c. Tighten the 2 memory module compartment cover screws (3). 5. Replace the battery. 6. Turn the computer right-side up, and then reconnect external power and external devices. 7. Turn on the computer. 76 Chapter 7 Drives - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 87
external drives NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 88
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 89
Sharing an optical drive Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 90
8 Memory modules 80 Chapter 8 Memory modules - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 91
Adding or replacing memory modules The computer has two memory module compartments, which are located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 92
9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. CAUTION: To prevent - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 93
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 11. Align the tabs (1) on the memory module - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 94
9 Security 84 Chapter 9 Security - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 95
and data from a variety of risks. Follow the procedures in this guide to use the following features: ● Passwords ● Antivirus software ● Firewall mishandled or stolen. NOTE: Before you send your computer for service, remove all password and fingerprint settings. Computer risk Security feature - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 96
describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Protects administrator-level access to computer contents. NOTE: This password - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 97
Password Power-on password* ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 98
Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 99
you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 100
of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE: Under on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 101
. ● Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing critical security updates 91 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 102
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 103
Using the fingerprint reader (select models only) The fingerprint reader is a small metallic sensor that is located on the right side of the display. Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 104
Click No if you do not want to register additional fingerprints. The "Registration Complete" page opens. 9. Click Finish. NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9. Using your registered fingerprint to log on to Windows To log on to Windows using your - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 105
failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 106
to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. Note the following guidelines before creating recovery discs: ● You will need high > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. 96 Chapter 10 Backup and recovery - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 107
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 108
> All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows® includes the User Account running utilities, or changing Windows settings. Refer to Help and Support for more information. Using system restore points When you back up - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 109
recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs external optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 110
11 Setup Utility (BIOS) 100 Chapter 11 Setup Utility (BIOS) - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 111
Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 112
then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 113
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 114
After either choice, the computer restarts in Windows. 104 Chapter 11 Setup Utility (BIOS) - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 115
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and . ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive Setup - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 116
Select Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this ◦ USB Floppy ◦ Network Adapter To do this Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. 106 Chapter 11 Setup Utility (BIOS) - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 117
HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting and installation, follow these instructions: Do not disconnect power - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 118
To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At the download area, follow - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 119
A Product information 109 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 120
powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input power Operating voltage Operating current Rating 18 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 121
Operating environment Factor Temperature Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 122
or a cell phone device installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 123
Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 124
when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides used to locate documents, drivers, and support for the computer. ◦ Warranty period (5). HP Mobile Broadband Module serial number label (select models only)-Provides the serial number of your HP - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 125
connecting 61 action key mode 105 action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 Help and Support 35 identifying 5 increase screen brightness 35 muting speaker sound 36 switching screen image 35 using 35 volume 43 wireless 15, 36 administrator password - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 126
Help and Support key 35 HP USB Ethernet Adapter connecting 23 hubs 66 I icons network 14 wireless 14 input power 110 integrated webcam light, identifying 9 internal microphones, identifying 9 Internet choosing an ISP 12 Internet connection setup 17 Internet Service & Offers 12 Internet Service - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 127
92 Security menu 105 security, wireless 19 serial number, computer 114 service tag 114 setup of WLAN 17 Setup Utility changing the language 102 cable 9 software Disk Cleanup 70 Disk Defragmenter 70 MediaSmart 41 TouchSmart 41 using 41 Wireless Assistant 15 solid-state drive (SSD) 95, 99 - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 128
pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad off indicator 3 TouchPad off indicator, identifying 4 TouchPad zone identifying 3 TouchSmart starting 41 using 41 TouchSmart software 41 traveling with the computer 58, 112, 114 turning off the computer 50 U unresponsive system 50 USB cable - HP TouchSmart tm2-1020tx | HP TouchSmart User Guide - Windows 7 - Page 129
HP TouchSmart User Guide