HP Vectra XA 5/xxx HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu
HP Vectra XA 5/xxx Manual
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- HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 1
User's Guide HP Vectra XA 5/xxx - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 3
User's Guide - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 4
Manual is For This manual is for anyone who wants to: • Set up the PC for the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support power supply. This HP PC is a class 1 laser product. Do not attempt to - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 5
topic "Working in Comfort". For Windows for Workgroups (Windows 3.11) users, open the Program Manager, open the program group "HPUtils", and double-click on the "HP User Tools" icon. Then click on "Working in Comfort" in the page tagged "Information". English v - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 6
vi English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 7
Contents 1 Setting Up and Using Your PC Unpacking Your PC 2 Connecting the Mouse, Keyboard, Display and Printer 3 Connecting to a Network 4 Connecting Audio Accessories 5 Connecting the Power Cables 6 Starting and Stopping Your PC 7 Starting Your PC 7 Starting the PC for the First Time 8 - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 8
Removing the Air Flow Guide 16 Installing Memory 17 Installing Main Memory 17 Upgrading 28 Configuring non-Plug and Play ISA Accessory Boards 28 Installing the Board 29 3 Troubleshooting Your PC Solving Problems 32 HP Summary Screen 32 If Your PC Does Not Start Properly 33 Display is Blank - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 9
PC Has an Audio Problem 47 Changing the Battery 49 Technical Information 51 System Board Switches 51 Power Consumption 52 IRQs, DMAs, and I/O Addresses Used by Your PC 53 HP Setup Program 54 4 Hewlett Packard Support and Information Services Introduction 56 Your HP Authorized Reseller 57 - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 10
Wide Web Site 61 HP FAXback on Demand-HP FIRST 62 HP Audio Tips (USA only) HP Automated Support Directory 62 Ordering Drivers and BIOS on Diskette 63 HP Support Services 64 Hewlett-Packard Telephone Support 65 Lifeline Telephone Support 66 HP Network Phone-in Support Service (NPS 67 Summary - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 11
1 Setting Up and Using Your PC - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 12
not try to move it without help. Computer Typical Display Mouse Manuals Keyboard Operating System Installation Tools 1 When you receive your PC, instead of on the table, if desired.) 4 Refer to the display's manual for information about the display. Your PC's operating system is preloaded on - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 13
be used for USB accessories. Most USB accessories are automatically configured as soon as they are physically attached to the PC. USB accessories are not supported by all operating systems. If the USB drivers are not available on your PC, they can be obtained from - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 14
to a Network Use the information on this page if your PC comes with an HP-supplied integrated network solution connector. Let your Network Administrator know you are connecting your PC the Configuration Menu of the HP Setup program. (You can find additional information in the online Network - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 15
1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories If your PC comes with multimedia capabilities, it will have a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 16
1 Setting Up and Using Your PC Connecting the Power Cables WARNING Connecting the Power Cables For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 17
you switch on the computer, the computer carries out the Power-On-Self-Test (POST) while the Vectra logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 18
, and then the PC. When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press if and your company name. (If necessary, the name of the user can be modified later.) • The current date and time. • The type of printer (for example, HP LaserJet 5L). - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 19
the Warranty Registration card that you will find inside the back of this manual. When the initialization routine has finished, click on OK and the PC centered, adjust it using the controls on the display. Refer to the display's manual for details. Stopping Your PC To stop the PC, make sure that you - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 20
press to unlock the keyboard (refer to "Power-On Password" in the HP Setup program-see "HP Setup Program", on page 54). If you have set both an Administrator set an Administrator Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 54. 2 Select the Security menu group. - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 21
unlock the keyboard ( refer to "Power-On Password" in the HP Setup program-see "HP Setup Program", on page 54). If you have set both an Administrator . To set a User Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 54. 2 Select the Security menu group. 3 Select - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 22
configure power management, refer to refer to "Power-On Password" in the HP Setup program-see "HP Setup Program", on page 54. Refer to your operating system documentation for how to upgrade, and how to optimize performance • HP support-similar to chapter 4 in this User's Guide • Glossary. 12 English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 23
2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 24
2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Accessory Board Slots For example, for a LAN adapter (Some slots may come with pre-installed boards.) Main Memory (32-bit EDO, 60 ns) D3646B 8 MB kit (2 x 4MB modules) D3647B 16 MB kit (2 x 8MB modules) - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 25
the front sides of the cover are upwards, and that the lock is unlocked. 3 Slide the cover onto the computer, making sure that the two guides at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position. 4 Lower - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 26
2 How to Install Accessories In Your PC Removing the Air Flow Guide Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory board. To - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 27
and B2 Any pair of identical modules. C1 and C2 Any pair of identical modules. 1. The letters "A", "B", and "C" are used for reference only in this manual. These letters do not appear on the system board. The bank identified here as "C" is the one closest to the processor. Best performance is - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 28
a telecommunications network. 2 Remove the computer's cover. 3 Remove the airflow guide (refer to page 16). 4 Align the memory module with the slot, other accessories before replacing the airflow guide and cover. Reconnect all cables and power cords. 7 Check the HP Summary Screen to verify the new - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 29
1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer's cover. 2 Remove the airflow guide if necessary (refer to page 16). 3 Unscrew and remove the screw securing the MGA Millennium board. Put the screw to one side. Note - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 30
or dual-screen operation (with a second VGA controller): • OFF for single-screen operation - DEFAULT • ON for dual-screen operation (with a second VGA controller). Contact your HP representative for further information about upgrading the VGA BIOS. VESA Connector ON 12 20 English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 31
and connectors on the system board which may be used by mass storage devices: • An Enhanced IDE (Integrated Drive Electronics) hard disk drive cable. This supports up to two IDE hard disk drives, one of which is already connected. On the system board, this cable's connector is labeled "Primary IDE - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 32
2 How to Install Accessories In Your PC Installing Mass Storage Devices Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: For Bootable Hard Disk Drive Connectors for - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 33
NOTE 2 How to Install Accessories In Your PC Installing Mass Storage Devices The following table explains which connectors you should use when you install additional devices. Configuration 1 Hard Disk Drive 2 Hard Disk Drives 3 Hard Disk Drives 4 Hard Disk Drives Connections to Data Cables 1. - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 34
Mass Storage Devices Installing an Additional Hard Disk Drive Refer to the drive's manuals to see if you must set jumpers or if there is a special cables. 2 Remove the computer's cover (see page 15). 3 Remove the airflow guide (refer to page 16), if necessary. 4 Unscrew the access plate on the rear - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 35
an illustration of the cables and connectors. Data Cable Connect the power and data cables Power Cable 9 Install any other accessories, before replacing the airflow guide and cover. English 25 - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 36
authorized service personnel only. This PC is a class 1 laser product. 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. 2 Remove the computer's cover (see page 15). 3 Remove the airflow guide (refer to page 16), if necessary. 4 Remove - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 37
To Install a Drive: Step 4: Remove the cover plate. 2 How to Install Accessories In Your PC Installing Mass Storage Devices Step 6: Slide the drive into the shelf. Step 7: Connect the power and data cables. Step 8: Secure the device in position. Step 9: Remove the shelf cover plate English 27 - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 38
standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. If your operating system supports Plug and Play, your PC has configurable support for Plug and Play in the BIOS. All PCI accessory boards are Plug and Play, although not all ISA boards - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 39
. 2 Remove the airflow guide (refer to page 16), if necessary. 3 Find a free accessory board slot with the correct type of connector socket (PCI or ISA). Some boards may have preferred locations, in which case special installation instructions should be detailed in their manuals. Your PC may have - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 40
2 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board's connector with the slot's socket. Firmly press the board into the socket. Ensure that the board's connector engages completely with the socket and does not touch components on other boards. The connector is fully - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 41
3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 42
3 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 55. HP - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 43
3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 44
Troubleshooting on page 17. Refer to "Installing Accessory Boards" on page 28. Refer to the manuals that came with each board. Refer to "System Board Switches" on page 51. accessories one at a time to determine which one is causing the problem. If You Cannot Start Your PC from a Modem If you are - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 45
3 Troubleshooting Your PC If Your PC Does Not Start Properly In the Setup program, go to the Security group, and the "Start-up Center" submenu. Change the IRQ setting for the setup item "Start from Modem". (Refer to "HP Setup Program", on page 54.) If a POST Error Message is Displayed The Power- - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 46
3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC's Configuration Memory If the PC then starts, but POST still persists in reporting - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 47
3 Troubleshooting Your PC If You Cannot Turn Off Your PC If You Cannot refer to "Power Menu Items", in the HP Setup program -refer to "HP Setup Program", on page 54). If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 48
Troubleshooting Your PC If Your PC Has a Hardware Problem Refer to "Security Menu Items" (refer to "HP Setup Program", on page 54). • Check that Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 49
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the ). You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 54). If Your Mouse Does Not Work • Ensure that the mouse is correctly - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 50
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Printer Does Not Work • Make sure the Ensure the application program's "print" menu has been correctly set up. (Refer to the manual supplied with the application software.) • Check that the PC's port is working properly by running - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 51
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Setup. • Flexible disk drive (refer to "Hardware Protection Submenu (Security group)" in the HP Setup program-see "HP Setup Program", on page 54) • Boot on flexible disk drive (refer to "Start- - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 52
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work • Check that boot on hard disk drive (refer to "Start-up Center Submenu (Security group)" in the HP Setup program-see "HP Setup Program", on page 54). • Check that the hard disk drive has been detected (refer - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 53
Troubleshooting Your PC If Your PC Has a Hardware Problem If the CD-ROM Drive Has a Problem enclosure. The CD-ROM drive should be serviced by service personnel only. Refer to the label on "IDE Devices Submenu (Configuration group)" in the HP Setup program-see "HP Setup Program", on page 54). • Verify - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 54
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If an Accessory Board Does Not Work Carry out the following checks: • and I/O Addresses Used by Your PC", on page 53. Refer to the board's manual for further details. • Check that the PC has been configured correctly in Setup. 44 English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 55
3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 56
Troubleshooting Your PC If You Have a Network Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won't run: • Refer to the operating system and application software manuals instructions - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 57
3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When Running Any and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system's audio control software to change the audio interface's DMA - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 58
3 Troubleshooting Your PC If Your PC Has an Audio Problem Humming Noise If the power grounding of your audio Stay Resident) programs are installed. You may solve this problem by loading device drivers and TSRs into high memory. Refer to your MS-DOS manual for details of how to do this. 48 English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 59
WARNING 3 Troubleshooting Your PC Changing the Battery Changing the Battery There is a Returned used batteries will be accepted free of charge. You should order replacement battery HP 1420-0314 from your local Sales and Service office, or a "2325 type" battery, which is available from most local - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 60
External Battery 3 Troubleshooting Your PC Changing the Battery You can also install an external battery in the PC (HP part number 14200513), which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer's cover, connect the external - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 61
Technical Information System Board Switches 3 Troubleshooting Your PC Technical Information System Board Switches Switch 1 - 4, 7 5 6 9 8, on: Open = disabled Closed = enabled (default) Not used Processor Frequency 166 200 Bus Frequency 66 MHz 66 MHz Switch1 Open Open Switch 2 Closed Closed - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 62
NOTE 3 Troubleshooting Your PC Technical Information Power Consumption All measurements are in watts (rms). Consumption at 115V / 60Hz Consumption at 230V / 50Hz 166 MHz 200 MHz 166 MHz 200 MHz Off - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 63
3 Troubleshooting Your PC Technical Information IRQs, DMAs, and I/O Addresses Used by Your serial port 3F0h - 3F5h, 3F7h integrated flexible disk controller 3F8h - 3FFh serial port 496h - 497h HP reserved 678h - 67Bh parallel port if ECP mode is selected 778h - 77Bh parallel port if ECP mode is - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 64
3 Troubleshooting Your PC HP Setup Program HP Setup Program Check your PC's configuration when you first use the PC and each time after you install, remove, or upgrade accessories. Follow these instructions: First, Turn Off Your PC Turn on the display and then the PC. If the PC is already turned - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 65
4 Hewlett Packard Support and Information Services - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 66
you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 67
used with the HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP's three-year - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 68
. The documentation CD-ROM is updated quarterly and contains: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Technical reference manuals. Subscriptions to HP Support Assistant can be obtained with an order form which is available - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 69
. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products. You - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 70
Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 71
access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 72
or fax Phone or fax Phone or fax Phone or fax Fax A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 73
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 74
the second and third years of hardware warranty, via the Lifeline program, which is a feebased service. HP does NOT provide support for Vectra PCs configured as network servers. We recommend HP NetServers for your network server requirements. Reloading the software bundled or pre-loaded on your PC - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 75
4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. The - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 76
Support and Information Services Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 77
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve complex network problems - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 78
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 79
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 80
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 70 English - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 81
System. Software that provides an interface between the computer hardware and the operating system. used for the temporary storage of data and processor instructions. CD-ROM Compact Disc Read Only Memory. A mass storage device that uses compact disc technology. CDs can store data, but most cannot - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 82
Glossary Double buffering The process of using two frame buffers for smooth animation. Graphical contents of one frame buffer are displayed while updates occur on the other buffer. When the updates are complete, the buffers are switched. Only complete images are displayed, and the process of - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 83
Glossary 3-D viewing pipeline, for instance, an object is defined by the application developer in model coordinates; these are mapped to world coordinates, the world coordinates are mapped to normalized device coordinates (NDCs); the NDCs are mapped to device coordinates; and the final picture is - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 84
to store parts of the computer's operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM. SCSI Small Computer System Interface. A high-speed data bus used for - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 85
, 71 graphical user interface, 72 H hard disk problems, 42 headphones jack location of connector, 5 Hewlett-Packard BBS library, 61 information services, 59 marketing headquarters, 69 support and information services, 55 World Wide Web access, 61 HP Forum on America Online, 60 on CompuServe, 59 - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 86
, 51 System board, switches, 51 T tape drive, installing, 26 telephone support for networks, 67 out of warranty, 66 under warranty, 65 tools required for installation, 2 troubleshooting, 31 true color, 74 U unpacking the PC, 2 URL for HP World Wide Web site, 61 V video board flash BIOS, 20 W World - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 87
Regulatory Information and Warranty - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 88
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: HEWLETT-PACKARD Manufacturer's Address: 5 Avenue raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra XA 5/xxx MT Conforms to the following Product - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 89
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is Hewlett-Packard's FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 90
Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 91
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 92
time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 93
Limited Warranty Your HP Vectra PC contains preinstalled been developed by a third party software supplier named in the copyright notices included with the software recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 94
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 95
Your HP Vectra PC Physical Characteristics Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage 80% (relative) 5 ºC to 40ºC (40 ºF to 104 ºF) 15% to 80% (relative) LW < 40 dBA Input voltage: 100 - 127 & 200 - 240 V ac Input frequency: 50/60 Hz 160 W continous - HP Vectra XA 5/xxx | HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 96
your computer & Setup HP User's Guide Setting Up and Using Your PC Learn how to use your HP Vectra PC's hardware and support options available, and how to troubleshoot your computer : & Troubleshooting and Support HP Help Start Help Contents HP User's Guide HP Support and Information Services
HP Vectra XA
5/xxx
User’s Guide