HP Vectra XA 5/xxx HP Vectra XA 5/XXX Series 5 PC Minitower User’s Gu - Page 49

If Your Keyboard Does Not Work, If Your Mouse Does Not Work

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3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is correctly connected, but your keyboard is still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard (and mouse). You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 54). If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® mouse driver.) • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). Cleaning the mouse rollers Cleaning the mouse ball English 39

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English
39
3
Troubleshooting Your PC
If Your PC Has a Hardware Problem
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected.
•
If you turn on your PC, the operating system boots, the keyboard is
correctly connected, but your keyboard is still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard (and mouse). You can
change this setting in the
Setup
program. Refer to
"Security Menu
Items" (refer to "HP Setup Program", on page 54).
If Your Mouse Does Not Work
•
Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
is installed correctly. (Choose a Logitech® mouse driver.)
•
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse rollers
Cleaning the mouse ball