HP Z820 HP Z420, Z620, and Z820 Workstation Series User Guide
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- HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 1
HP Z420, Z620, and Z820 Workstation Series User Guide - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 2
Edition: March 2012 Part number: 669529-001 Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors notice. The warranties for HP products are set forth in the express limited Acrobat is a trademark of Adobe Systems Incorporated. ENERGY STAR is a U.S. registered - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 3
page 26 Setting up and restoring Linux on page 28 Diagnostics and Minor Troubleshooting on page 33 Routine Care on page 39 TIP: If you do not find what you are looking for in this guide: - Find technical details in the Manufacturing and Service Guide at http://www.hp.com/support/ workstation_manuals - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 4
iv About this guide - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 5
Workstation front panel 8 HP Z620 Workstation rear panel 9 HP Z820 Workstation components 10 HP Z820 Workstation front panel 10 HP Z820 Workstation rear panel 11 Product specifications ...12 Workstation weights and dimensions 12 Environmental specifications 13 3 Setting up the workstation - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 6
Installing or upgrading device drivers 26 Transferring files and settings 27 Restoring the operating system with HP Recovery Manager 27 5 Setting up and restoring Linux 28 HP Linux Support Matrix ...28 HP Installer Kit for Linux (HPIKL 29 Setting up Red Hat Enterprise Linux 29 HPIKL driver CD - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 7
Cleaning the keyboard ...40 Cleaning the monitor ...40 Cleaning the mouse ...41 vii - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 8
viii - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 9
● Product notifications ● Technical specifications (QuickSpecs) ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 4 ● Diagnostics tools ● Audible beeps and LED code definitions ● POST error codes Product updates on page 5 ● Driver and BIOS updates ● Operating systems 1 - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 10
of the side access panel (tower and desktop configurations) or on the inside of the chassis (all-in-one configurations). Additional information is located in the Maintenance and Service Guide on the Web at http://www.hp.com/support/workstation_manuals/. Serial number and Certificate of Authenticity - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 11
numbers ● Locate an HP service center HP Support Assistant Warranty information HP Support Assistant is an HP application that helps you maintain the performance of your workstation and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance. To access - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 12
> HP Help & Support > HP Vision Diagnostics Disk Creation. Audible beep and LED code definitions Refer to the workstation Maintenance and Service Guide at http://www.hp.com/ support/workstation_manuals. POST error codes Refer to the workstation Maintenance and Service Guide at http://www.hp.com - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 13
Table 1-5 Product updates Topic Location Driver and BIOS updates See http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow these steps during system power up: 1. Power on the - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 14
components for your workstation, see http://partsurfer.hp.com. HP Z420 Workstation components HP Z420 Workstation front panel Figure 2-1 Front panel components Table 2-1 Component descriptions 1 Optical drive 5 2 Power button 6 3 Hard drive activity light 7 4 USB 2.0 port (black) 8 USB - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 15
Graphics card connector 16 Audio line-out connector (green) Microphone connector (pink) AMT-enabled RJ-45 network connector (orange) USB 3.0 ports (2, blue) IEEE-1394a FireWire connector (white) PS/2 keyboard connector (purple) Rear power button Power cord connector HP Z420 Workstation components - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 16
HP Z620 Workstation components HP Z620 Workstation front panel Figure 2-3 Front panel components Table 2-3 Component descriptions 1 Optical drive 5 2 Power button 6 3 Hard drive activity light 7 4 USB 2.0 port (black) 8 USB 3.0 ports (2, blue) Headphone connector Microphone connector - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 17
Graphics card connector 13 7 Security slot 14 Audio line-out connector (green) Microphone connector (pink) USB 3.0 ports (2, blue) IEEE-1394a FireWire connector (white) PS/2 keyboard connector (purple) Rear power button Power supply Built-In Self Test (BIST) LED HP Z620 Workstation components - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 18
HP Z820 Workstation components HP Z820 Workstation front panel Figure 2-5 Front panel components Table 2-5 Component descriptions 1 Optical drive 5 2 Power button 6 3 Hard drive activity light 7 4 USB 2.0 port (black) 8 USB 3.0 ports (2, blue) Headphone connector Microphone connector - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 19
Graphics card connector(s) 15 8 Serial connector (teal blue) USB 3.0 ports (2, blue) USB 2.0 ports (4, black) Audio line-out connector (green) Microphone connector (pink) PS/2 keyboard connector (purple) Rear power button Power supply Built-In Self Test (BIST) LED HP Z820 Workstation components - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 20
Product specifications Workstation weights and dimensions Characteristic HP Z420 Workstation HP Z620 Workstation HP Z820 Workstation Weight (standard configuration) 13.2 kg (29.2 lb) 17.9 kg (39.4 lb) 26.6 kg (58.7 lb) Weight (minimum configuration) 12.5 kg (27.5 lb) 15.5 kg (34.2 lb) - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 21
Environmental specifications Table 2-7 HP Workstation environmental specifications Characteristic HP Z420, 620, and 820 Workstations Temperature Operating: 5°C to 35°C (40°F to 95°F) Non-operating: -40°C to 60°C (-40°F to 140°F) NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 22
This chapter describes how to set up your workstation. Topics Ensuring proper ventilation on page 14 Setup procedures on page 16 Adding monitors on page 17 Ensuring proper ventilation Proper ventilation for the system is important for workstation operation. Follow these guidelines: ● Operate - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 23
cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specified limits. ● Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes as shown in the following figure. Figure 3-2 Proper - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 24
feature. NOTE: An HP Z820 workstation with a 1125W power supply might require more power than the typical office environment can supply. For details, see the Site Preparation Guide for the workstation at http://www.hp.com/support/workstation_manuals. To set up the workstation: 1. Connect the mouse - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 25
graphics cards provided with HP Z series workstations support two simultaneous display monitors (see Connecting and configuring monitors on page 21). Cards that support more than two monitors are available. The process for adding monitors depends on your graphics card(s) and the type and number of - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 26
card according to the video instructions for your workstation at http://www.hp.com/go/sml. d. Configure the monitor. For details, refer to Microsoft Help or to http://www.microsoft.com, or to your Linux Help or website. TIP: To simplify troubleshooting of possible problems, enable the monitors one - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 27
then select Workstations. 3. Choose your model to view the specifications. 4. Click on the link for Technical Specifications-Graphics. This displays expanded technical information for supported graphics cards, including how many monitors the card supports, connectors, power consumption, drivers, and - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 28
two DVI connections, port number 1 provides the primary display, which is where the BIOS POST screen appears after a system boot. (Usually this is the lower of the two outputs. Only one card is used during BIOS POST, although you can change this in the BIOS settings.) ● Graphics card with VGA and - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 29
and configuring monitors NOTE: HP-supported graphics card typically allow at least two monitors, as shown in this section; some supported cards allow more monitors. Refer to the graphics card documentation for details. 1. Connect the monitor cable adapters (1) (if required) to the workstation, then - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 30
on the HP support website. Customizing the monitor display (Microsoft Windows) You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To change display settings, right-click on the Windows Desktop, then click - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 31
Converting to desktop configuration (Z420 only) This workstation can be operated in mini-tower or desktop configuration. Follow these steps to convert to desktop configuration: NOTE: See a video of this task at http://www.hp.com/go/sml. 1. Prepare the workstation for component installation. 2. - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 32
front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward (2). Figure 3-8 Rotating the HP logo Rotate the HP logo 90 degrees counterclockwise, then release the logo and press it drive 9. Replace the front bezel and the side access panel. 24 Chapter 3 Setting up the workstation - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 33
. ● For installation guidelines and technical information, refer to the Maintenance and Service Guide for your workstation at http://www.hp.com/support/workstation_manuals. Security Some HP workstations have a lock on the side access panel. The key for this lock is shipped attached to the back panel - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 34
you set up the operation system, you should make sure the latest BIOS, drivers, and software updates are installed on the workstation. Refer to the chapter on updating the workstation. CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 35
reinstalls the Windows operating system and device drivers (for devices included with the system) to a near-factory state. If you ordered HP Recovery Manager with your workstation, the restore media is included with your workstation components. If you did not order it, call HP support and request an - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 36
Red Hat Enterprise Linux on page 29 Setting up SUSE Linux Enterprise Desktop (SLED) on page 31 Proprietary graphics drivers on page 32 NOTE: After you set up the operating system, make sure the latest BIOS, drivers, and software updates are installed. Refer to the chapter on updating the workstation - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 37
Click I Agree to accept the terms of the license agreement. 7. Download the software ISO image and save it on a disk. This disk is your HP driver CD. Setting up Red Hat Enterprise Linux HP Z series workstations are certified and supported on RHEL streams appropriate to the hardware technology. ● For - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 38
starts. Follow the prompts to install the contents. Warranty As part of the HP workstation hardware warranty, HP provides software configuration and installation support for certified versions of Red Hat Linux for up to 90 days from date of purchase. 30 Chapter 5 Setting up and restoring Linux - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 39
the contents. Warranty HP provides configuration and installation support for SLED 11 on Z series workstations for up to 90 days from date of purchase. Novell also provides support for all versions of SLED that are certified on HP workstations. Setting up SUSE Linux Enterprise Desktop (SLED) 31 - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 40
http://www.hp.com/support/ linux_hardware_matrix for a list of supported cards. NOTE: Not all graphics cards are available on every workstation. Limitations generally occur for cards that consume large amounts of power in lower-power workstations. Proprietary graphics drivers supported by HP and the - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 41
front of the computer (tower and desktop configurations) or on the side of the computer (all-in-one configurations). ● Note the applications you were using when you encountered the problem. NOTE: When calling in for service or support, you might be asked for the Product Number (example: PS988AV) of - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 42
are available on each computer. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support. ● The Certificate of Authentication (COA) is used for Windows-preinstalled systems only. ● A Service label shows the Build - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 43
the HP Help and Support Center, E-support, and Helpful Hints for troubleshooting. HP Support Assistant HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 44
to the workstation series and model, and to the problem you are troubleshooting. Instant Support and Active Chat HP Instant Support is a set of Web-based support tools that automate and speed up the resolution of desktop computing, tape storage, and printing problems. Active Chat enables you to - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 45
are error codes that will help you diagnose the problem. Refer to the Diagnostic lights and audible (beep) codes section in the Maintenance and Service Guide for your workstation for information on interpreting diagnostic lights and audible codes. ● Press and hold any key. If the system beeps, then - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 46
the computer and make sure the graphics card is properly installed. ● Upgrade the BIOS. A new release of the BIOS might have been released that supports new features or fixes your problem. ● For more detailed information, see the troubleshooting chapter in the Maintenance and Service Guide at http - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 47
glasses equipped with side shields when cleaning the keyboard. Cleaning the chassis ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab. ● For - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 48
necessary for proper key functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers or dirt in confined areas. Cleaning the monitor ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● To clean the - HP Z820 | HP Z420, Z620, and Z820 Workstation Series User Guide - Page 49
mouse 1. Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. 2. If the mouse has an on the scroll wheel and the click buttons. Do not blow air directly on one spot for very long or condensation can form. ● Roller ball: remove and
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