IBM 84903bu User Manual - Page 78

drive, problems

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Page 78 highlights

1. Check the system-board LEDs or the LEDs on the front panel (see "System-board LEDs" on page 76). 2. Remove the software or device that you added. 3. Run the diagnostic tests to determine whether the server is running correctly. 4. Reinstall the new software or new device. CD or DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action The CD or DVD drive is not recognized. 1. Make sure that: v The IDE channel to which the CD or DVD drive is attached (primary or secondary) is enabled in the Configuration/Setup Utility program. v All cables and jumpers are installed correctly. v The correct device driver is installed for the CD or DVD drive. 2. Run the CD or DVD drive diagnostic programs. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. CD or DVD drive cable b. CD or DVD drive c. (Trained service technician only) System board A CD or DVD is not working correctly. 1. Clean the CD or DVD. 2. Run the CD or DVD drive diagnostic programs. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. CD or DVD drive cable b. CD or DVD drive The CD or DVD drive tray is not 1. Make sure that the server is turned on. working. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. CD or DVD drive cable b. CD or DVD drive 64 xSeries 206m Types 8485 and 8490: Installation Guide

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1.
Check
the
system-board
LEDs
or
the
LEDs
on
the
front
panel
(see
“System-board
LEDs”
on
page
76).
2.
Remove
the
software
or
device
that
you
added.
3.
Run
the
diagnostic
tests
to
determine
whether
the
server
is
running
correctly.
4.
Reinstall
the
new
software
or
new
device.
CD
or
DVD
drive
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
CD
or
DVD
drive
is
not
recognized.
1.
Make
sure
that:
v
The
IDE
channel
to
which
the
CD
or
DVD
drive
is
attached
(primary
or
secondary)
is
enabled
in
the
Configuration/Setup
Utility
program.
v
All
cables
and
jumpers
are
installed
correctly.
v
The
correct
device
driver
is
installed
for
the
CD
or
DVD
drive.
2.
Run
the
CD
or
DVD
drive
diagnostic
programs.
3.
Reseat
the
CD
or
DVD
drive
cable.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
CD
or
DVD
drive
cable
b.
CD
or
DVD
drive
c.
(Trained
service
technician
only)
System
board
A
CD
or
DVD
is
not
working
correctly.
1.
Clean
the
CD
or
DVD.
2.
Run
the
CD
or
DVD
drive
diagnostic
programs.
3.
Reseat
the
CD
or
DVD
drive
cable.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
CD
or
DVD
drive
cable
b.
CD
or
DVD
drive
The
CD
or
DVD
drive
tray
is
not
working.
1.
Make
sure
that
the
server
is
turned
on.
2.
Insert
the
end
of
a
straightened
paper
clip
into
the
manual
tray-release
opening.
3.
Reseat
the
CD
or
DVD
drive
cable.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
CD
or
DVD
drive
cable
b.
CD
or
DVD
drive
64
xSeries
206m
Types
8485
and
8490:
Installation
Guide