JVC GZ-HM960BUS Bluetooth Application Software for Smartphones - Page 44

Troubleshooting Problem Cannot connect with the camcorder. Cannot operate the camcorder. No picture from the camcorder is displayed. The picture does not change when using the monitor function. Cause/remedy Clear obstacles between the camcorder and the smartphone. Do Bluetooth pairing of the devices again. When you use a Touch Pro/Touch Diamond, configure the COM port settings. Delete the camcorder's registration on the smartphone and do pairing again. Deactivate the smartphone's Bluetooth function and activate it again, and try to connect. Do soft reset on the smartphone and try again. When using Touch Pro/Touch Diamond, configure the COM port setting and try again. Clear obstacles between the camcorder and the smartphone. Executable functions vary depending on the status and mode of the camcorder. Check the status and mode and try again. Close the menu if it is opened. The camcorder is not operatable when it is on standby for fast-startup. No picture from the camcorder is displayed when its mode is anything other than the movie recording mode. No picture is displayed when the monitor function is deactivated. The Bluetooth connection may be broken. Restart the application. Restart the application and connect the camcorder again. Image-updating-speed may become slower and the monitoring image may looks unchanged depending on the camcorder's status. 43