Kodak One / 4MP User Guide - Page 80

9 Troubleshooting Camera For step-by-step product support, visit www.kodak.com/go/easyshare-onesupport and select Interactive Troubleshooting & Repairs. Problem Cause and/or solution Camera does not ■ Remove the battery and verify that it is the correct type. Before turn on reinserting, be sure the battery is oriented so that the battery contacts line-up with the contacts inside the battery slot on the Camera does not camera (page 3). turn off and the lens ■ Place the camera on a compatible Kodak EasyShare camera dock or does not retract printer dock (sold separately), then try again. Camera buttons and ■ Connect the camera to a Kodak 5-volt AC adapter (sold separately), controls do not then try again. function See page 93 for more battery information. Lens does not extend ■ Camera may be in View . Slide the Capture/View switch to the when camera turns Capture position to extend lens and take pictures. on ■ Remove the battery and wipe the contacts with a clean, dry cloth. ■ Insert a charged battery (page 3). ■ Turn the camera off then on again (page 4). Pictures remaining number does not decrease after you take a picture ■ Continue taking pictures. The camera is operating normally. (The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.) Picture orientation is ■ Set the Orientation Sensor to ON (page 36). not accurate ■ The camera lens is pointing straight up or straight down. Tilt camera slightly to allow the camera to better detect orientation. Flash does not fire ■ Check the flash setting and change as needed (page 15). 73 www.kodak.com/go/support