Kodak One / 4MP User Guide - Page 86
Synchronization and transfer
UPC - 041778009772
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Troubleshooting Synchronization and transfer Problem Cause and/or solution Synchronization/ transfer stops or does not start ■ The computer has entered standby or hibernation. ■ The camera is disconnected (during authentication and setup), possibly due to: - Camera turning off - Distance (weak signal) - Interference (such as a microwave oven or a cordless telephone) - The wireless router shutting down - Wi-Fi card not properly inserted ■ Synchronization/transfer is not set in EasyShare software (see EasyShare software Help for details). ■ Set up and authenticate the camera on EasyShare software (see EasyShare software Help for details). Synchronization/ transfer is slow ■ The network is slow possibly due to: - Distance (weak signal) - Interference (such as a microwave oven or a cordless telephone) ■ The computer is slow, possibly due to: - Processing other tasks - Disk space is full - Low processor speed ■ The wireless router is set to slow transfer rate. Incomplete transfer or ■ There is not enough disk space left on the computer. missing images ■ The transfer was interrupted (see above). 79 www.kodak.com/go/support