Kodak One / 4MP User Guide - Page 84

Wireless network connection

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Troubleshooting Wireless network connection Problem Cause and/or solution Camera cannot ■ Make sure a Kodak Wi-Fi® card is correctly inserted in the connect to the network camera. ■ Make sure the camera is turned on and has adequate battery power. ■ Make sure the wireless router and network are running before the camera begins scanning for a network. ■ Make sure you are within the recommended operating range. ■ The network profile on your camera is incorrect. Change the SSID, security, and mode settings on the camera to match those of the network. ■ There is interference in the wireless signal (such as a microwave oven or a cordless telephone). Camera cannot ■ The wireless router is not connected to Internet or an Internet connect to KODAK connection is unavailable. EASYSHARE Gallery (or ■ The online picture service is unavailable. regional online Kodak ■ There is no online Kodak picture service in the region. picture service), or service is interrupted ■ A firewall is blocking the camera from accessing Internet. ■ The proxy setting on the camera is incorrect (if required). ■ The IP address setting on the camera is incorrect. Change the IP address on the camera or set to Dynamic IP. ■ The email address and/or password on camera are incorrect. ■ There is a problem with the network (see above). 77 www.kodak.com/go/support

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77
www.kodak.com/go/support
Troubleshooting
Wireless network connection
Problem
Cause and/or solution
Camera cannot
connect to the network
■
Make sure a Kodak Wi-Fi
®
card is correctly inserted in the
camera.
■
Make sure the camera is turned on and has adequate battery
power.
■
Make sure the wireless router and network are running
before
the camera begins scanning for a network.
■
Make sure you are within the recommended operating range.
■
The network profile on your camera is incorrect. Change the SSID,
security, and mode settings on the camera to match those of the
network.
■
There is interference in the wireless signal (such as a microwave
oven or a cordless telephone).
Camera cannot
connect to KODAK
EASYSHARE Gallery (or
regional online Kodak
picture service), or
service is interrupted
■
The wireless router is not connected to Internet or an Internet
connection is unavailable.
■
The online picture service is unavailable.
■
There is no online Kodak picture service in the region.
■
A firewall is blocking the camera from accessing Internet.
■
The proxy setting on the camera is incorrect (if required).
■
The IP address setting on the camera is incorrect. Change the IP
address on the camera or set to Dynamic IP.
■
The email address and/or password on camera are incorrect.
■
There is a problem with the network (see above).