Konica Minolta fi-7180 fi-5900C Operations Guide - Page 161
Symptom 7
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SOLVING COMMON PROBLEMS Symptom 7 Vertical lines appear in the scanned image. Do the lines appear always on the same location? YES Clean the glass surface inside the ADF. (*) NO YES Do the lines disappear when scanning with a lower resolution? Set the resolution to a lower value and scan the document again. NO If the problem canot be resolved with this flowchart, refer to "6.4 Before contacting a service partner." After checking the items given in section 6.4, contact an authorized FUJITSU scanner service provider or your dealer. (*) Refer to "4.5 Cleaning the Transport path and the sensors" on page 110. 6 6.3 Troubleshooting 141
141
6.3 Troubleshooting
6
SOLVING COMMON PROBLEMS
(*)
Refer to
“4.5
Cleaning the Transport path and the sensors
” on page 110.
NO
YES
Do the lines appear always on the
same location?
Do the lines disappear when scanning
with a lower resolution?
Symptom 7
Vertical lines appear in the scanned image.
Clean the glass surface inside
the ADF. (*)
Set the resolution to a lower
value and scan the document
again.
If the problem canot be resolved with this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.
YES
NO