Konica Minolta magicolor 3730DN magicolor 3730DN User Guide - Page 144

Solving Problems with Printing Quality

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Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the printed, or toner cartridges may there are be defective. blank spots The media is moist on the from humidity. printed page. Remove the toner cartridges and check it for damage. If it is damaged, replace it. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in the printer driver mismatches the media loaded in the printer. Load the correct media in the printer. The power source Use a power source with the proper does not match the specifications. printer specifications. Several sheets are Remove the media from the tray and being fed at the same check it for static electricity. Fan plain time. paper or other media, and replace it in the tray. Media is not set prop- Remove the media, tap it to straighten erly in the tray(s). it out, return it to the tray, and realign the media guides. Entire sheet is printed in black or color. One or more of the toner cartridges may be defective. Remove the toner cartridges and check it for damage. If it is damaged, replace it. Solving Problems with Printing Quality 7-29

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Solving Problems with Printing Quality
7-29
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
blank spots
on the
printed page.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check it for damage. If it is damaged,
replace it.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the
printer driver mis-
matches the media
loaded in the printer.
Load the correct media in the printer.
The power source
does not match the
printer specifications.
Use a power source with the proper
specifications.
Several sheets are
being fed at the same
time.
Remove the media from the tray and
check it for static electricity. Fan plain
paper or other media, and replace it in
the tray.
Media is not set prop-
erly in the tray(s).
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Entire sheet
is printed in
black or
color.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check it for damage. If it is damaged,
replace it.