Konica Minolta magicolor 3730DN magicolor 3730DN User Guide - Page 146

Use KONICA MINOLTA-approved, being used.

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Symptom Cause Solution The print or One or more of the Remove the toner cartridges and color density toner cartridges may check them for damage. If one is damis uneven. be defective or low. aged, replace it. The printer is not level. Place the printer on a flat, hard, level surface. Irregular print or mottled image appears. The media is moist from humidity. Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 4-2. One or more of the Remove the toner cartridges and check toner cartridges may it for damage. If it is damaged, replace it. be defective. There is The media is moist insufficient from humidity. fusing or the Unsupported media image (wrong size, thick- comes off ness, type, etc.) is when being used. rubbed. Media type is set incorrectly. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 4-2. When printing envelopes, labels, letterhead, postcards, thick stock or glossy, specify the appropriate media type in the printer driver. Solving Problems with Printing Quality 7-31

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Solving Problems with Printing Quality
7-31
The print or
color density
is uneven.
One or more of the
toner cartridges may
be defective or low.
Remove the toner cartridges and
check them for damage. If one is dam-
aged, replace it.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
Irregular
print or mot-
tled image
appears.
The media is moist
from humidity.
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 4-2.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and check
it for damage. If it is damaged, replace it.
There is
insufficient
fusing or the
image
comes off
when
rubbed.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 4-2.
Media type is set
incorrectly.
When printing envelopes, labels, letter-
head, postcards, thick stock or glossy,
specify the appropriate media type in
the printer driver.
Symptom
Cause
Solution