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Lenovo 9704ALU Hardware Maintenance Manual - Page 783

Additional Service Information, Security features, Hardware controlled Passwords

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Chapter 12. Additional Service Information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data • Management Information Format (MIF) Hardware controlled Passwords Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see "Using passwords" on page 41. Operating system password An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer. Vital product data Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see "Updating (flashing) BIOS from a CD-ROM or diskette" on page 775. BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS. • To determine the current Level of BIOS: - Start the Setup Utility. - Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see "Updating (flashing) BIOS from a CD-ROM or diskette" on page 775. Updating (flashing) BIOS from a CD-ROM or diskette This section describes how to update (flash) the BIOS using a CD-ROM or diskette. system program updates are available athttp://www.lenovo.com/support on the World Wide Web. 1. To update (flash) the BIOS: © Copyright Lenovo 2005, 2010 775

Section	Page
Chapter 1. About this manual	9
Important Safety Information	9
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Voltage-selection switch	13
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	14
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
The ThinkVantage Productivity Center program	37
Additional information resources	37
Specifications	37
Types 7066, 7098, 9352, 9359, 9482, 9487, 9622, 9704, 9794, 9859, 9785, 9807, 9952	37
Types 7065, 7096, 9351, 9358, 9438, 9481, 9489, 9703, 9784, 9788, 9792, 9853, 9949	37
Types 7064, 7094, 9349, 9356, 9357, 9439, 9488, 9702, 9708, 9709, 9789, 9851, 9948	38
Chapter 4. General Checkout	41
Problem determination tips	41
Chapter 5. Diagnostics	43
PC-Doctor for Windows	43
PC-Doctor for Windows PE	43
Running diagnostics from the Rescue and Recovery workspace	43
PC-Doctor for DOS	44
Creating a diagnostic CD image	44
Creating diagnostic diskettes	44
Running diagnostics from the CD or diskettes	44
Navigating through the diagnostics programs	45
Running tests	45
Viewing the test log	46
Chapter 6. Using the Setup Utility	49
Starting the Setup Utility program	49
Viewing and changing settings	49
Using passwords	49
Password considerations	49
User Password	50
Administrator Password	50
Setting, changing, and deleting a password	50
Selecting a startup device	50
Selecting a temporary startup device	50
Selecting or changing the startup device sequence	51
Advanced settings	51
Exiting from the Setup Utility program	51
Chapter 7. Symptom-to-FRU Index	53
Hard disk drive boot error	53
Power Supply Problems	53
Diagnostic error codes	54
Beep symptoms	71
POST error codes	72
Miscellaneous error messages	73
Undetermined problems	75
Chapter 8. Replacing FRUs (Types 7065, 7096, 9351, 9358, 9438, 9481, 9489, 9703, 9784, 9788, 9792, 9853, 9949)	77
Locations	77
Rear connectors	77
Computer components	78
System board connectors	78
Removing the cover	79
Accessing system board components and drives	80
Replacing a memory module	81
Replacing the CMOS battery	82
Replacing the power supply	83
Replacing the system board	84
Replacing the microprocessor	87
Replacing the hard disk drive	90
Replacing an optical drive	92
Replacing the diskette drive	92
Replacing the power switch/LED assembly	93
Replacing the front panel card	94
Replacing the system fan assembly	95
Replacing a PCI adapter	95
Completing the FRU replacement	96
Chapter 9. Replacing FRUs (Types 7064, 7094, 9349, 9356, 9357, 9439, 9488, 9702, 9708, 9709, 9789, 9851, 9948)	99
Locations	99
Rear connectors	99
Computer components	100
System board connectors	100
Removing the cover	101
Removing and replacing the front bezel	102
Replacing the power supply	103
Replacing the system board	104
Replacing the microprocessor	108
Replacing a memory module	111
Replacing a PCI adapter	112
Replacing the primary hard disk drive	113
Replacing the secondary hard disk drive	116
Replacing an optical drive	119
Replacing the diskette drive	119
Replacing the rear fan assembly	120
Replacing the front fan assembly	122
Replacing the front audio/USB assembly	123
Replacing the power switch/LED assembly	124
Replacing the CMOS battery	124
Completing the FRU replacement	125
Chapter 10. Replacing FRUs (Types 7066, 7098, 9352, 9359, 9482, 9487, 9622, 9704, 9785, 9794, 9807, 9859, 9952)	127
Locations	127
Front connectors	127
Rear connectors	127
Computer components	128
System board connectors	129
Opening the cover	130
Accessing system board components and drives	131
Replacing an adapter card	132
Replacing a memory module	132
Replacing the battery	134
Replacing the power supply	134
Replacing the system board	137
Replacing the microprocessor	140
Replacing the hard disk drive	144
Replacing an optical drive	145
Replacing the diskette drive	146
Replacing the fan assembly	148
Completing the FRU replacement	149
Chapter 11. FRU lists	151
Machine Type 6176	151
Machine Type 6177	166
Machine Type 6178	181
Machine Type 6179	195
Machine Type 6305	210
Machine Type 7064	226
Machine Type 7065	241
Machine Type 7066	256
Machine Type 7094	271
Machine Type 7096	286
Machine Type 7098	301
Machine Type 9349	316
Machine Type 9352	332
Machine Type 9352	347
Machine Type 9356	362
Machine Type 9357	378
Machine Type 9358	393
Machine Type 9359	408
Machine Type 9438	423
Machine Type 9439	439
Machine Type 9481	459
Machine Type 9482	479
Machine Type 9487	501
Machine Type 9488	518
Machine Type 9489	533
Machine Type 9622	548
Machine Type 9702	562
Machine Type 9703	580
Machine Type 9704	596
Machine Type 9708	613
Machine Type 9788	629
Machine Type 9789	645
Machine Type 9794	660
Machine Type 9807	675
Machine Type 9851	690
Machine Type 9853	707
Machine Type 9859	722
Machine Type 9948	738
Machine Type 9949	753
Machine Type 9952	768
Chapter 12. Additional Service Information	783
Security features	783
Hardware controlled Passwords	783
Operating system password	783
Vital product data	783
BIOS levels	783
Updating (flashing) BIOS from a CD-ROM or diskette	783
Recovering from a POST/BIOS update failure	784
Power management	784
Automatic configuration and power interface (ACPI) BIOS	784
Automatic Power-On features	784
Appendix A. Notices	785
Television output notice	786

Match case Limit results 1 per page

Chapter 12.

Additional Service Information

This chapter provides additional information that the service representative might ﬁnd helpful.

Security features

Security features in this section include the following:

•

Passwords

•

Vital Product Data

•

Management Information Format (MIF)

Hardware controlled Passwords

Hardware controlled passwords are set using the Setup Utility program. For more information about

passwords, see “Using passwords” on page 41.

Operating system password

An operating system password is very similar to a power-on password and denies access to the computer

by an unauthorized user when the password is activated. The computer is unusable until the password is

entered and recognized by the computer.

Vital product data

Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system

board. After you replace the system board, the VPD must be updated. To update the VPD, see “Updating

(ﬂashing) BIOS from a CD-ROM or diskette” on page 775.

BIOS levels

An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following

information to determine the current level of BIOS installed in the computer, the latest BIOS available for the

computer, and where to obtain the latest level of BIOS.

•

To determine the current Level of BIOS:

–

Start the Setup Utility.

–

Select Standard CMOS Features.

•

Sources for obtaining the latest level BIOS available

Lenovo support web site:

http://www.lenovo.com/support/

Lenovo Customer Support Center

Levels 1 and 2 Support

To update (ﬂash) the BIOS, see “Updating (ﬂashing) BIOS from a CD-ROM or diskette” on page 775.

Updating (ﬂashing) BIOS from a CD-ROM or diskette

This section describes how to update (ﬂash) the BIOS using a CD-ROM or diskette. system program updates

are available athttp://www.lenovo.com/support on the World Wide Web.

To update (ﬂash) the BIOS:

775