Lenovo ThinkCentre A52 (English) Quick reference guide - Page 37

Getting, information, service

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Chapter 4. Getting information, help, and service If you need help, service, or technical assistance or just want more information about products manufactured by Lenovo, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo, products manufactured by Lenovo, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Getting information Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, README files, and help files. In addition, information about the products Lenovo manufactures is available on the World Wide Web. On the World Wide Web, the Lenovo Web site has up-to-date information about Personal Computer products and support. The address for the Personal Computing home page is http://www.lenovo.com/think. You can find support information for your products, including supported options, at http://www.lenovo.com/think/support. Getting help and service If you have a problem with your computer, you will find a wide variety of sources available to help you. Using the documentation and diagnostic programs Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program. Most computers and servers come with a set of diagnostic programs that you can use to help you identify hardware problems. See the troubleshooting information in your computer documentation for instructions on using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical © Lenovo 2005, 2006. Portions © IBM Corp. 2005. 19

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Chapter
4.
Getting
information,
help,
and
service
If
you
need
help,
service,
or
technical
assistance
or
just
want
more
information
about
products
manufactured
by
Lenovo,
you
will
find
a
wide
variety
of
sources
available
from
Lenovo
to
assist
you.
This
section
contains
information
about
where
to
go
for
additional
information
about
Lenovo,
products
manufactured
by
Lenovo,
what
to
do
if
you
experience
a
problem
with
your
computer,
and
whom
to
call
for
service
should
it
be
necessary.
Getting
information
Information
about
your
computer
and
preinstalled
software,
if
any,
is
available
in
the
documentation
that
comes
with
your
computer.
That
documentation
includes
printed
books,
online
books,
README
files,
and
help
files.
In
addition,
information
about
the
products
Lenovo
manufactures
is
available
on
the
World
Wide
Web.
On
the
World
Wide
Web,
the
Lenovo
Web
site
has
up-to-date
information
about
Personal
Computer
products
and
support.
The
address
for
the
Personal
Computing
home
page
is
You
can
find
support
information
for
your
products,
including
supported
options,
at
Getting
help
and
service
If
you
have
a
problem
with
your
computer,
you
will
find
a
wide
variety
of
sources
available
to
help
you.
Using
the
documentation
and
diagnostic
programs
Many
computer
problems
can
be
solved
without
outside
assistance.
If
you
experience
a
problem
with
your
computer,
the
first
place
to
start
is
the
troubleshooting
information
in
your
computer
documentation.
If
you
suspect
a
software
problem,
see
the
documentation,
including
README
files
and
online
help,
that
comes
with
the
operating
system
or
application
program.
Most
computers
and
servers
come
with
a
set
of
diagnostic
programs
that
you
can
use
to
help
you
identify
hardware
problems.
See
the
troubleshooting
information
in
your
computer
documentation
for
instructions
on
using
the
diagnostic
programs.
The
troubleshooting
information
or
the
diagnostic
programs
might
tell
you
that
you
need
additional
or
updated
device
drivers
or
other
software.
Lenovo
maintains
pages
on
the
World
Wide
Web
where
you
can
get
the
latest
technical
©
Lenovo
2005,
2006.
Portions
©
IBM
Corp.
2005.
19