Lenovo ThinkPad 380ED ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 27

Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Other Option Problems Problem An IBM option that you just installed does not work. An IBM option that used to work no longer works. The serial connector does not work. Action Make sure that: The option is designed for your computer. The option was installed according to the instructions supplied with it. Other installed options or cables are not loose. There is no I/O address or interrupt level (IRQ) DMA channel conflict. To see the system resource status, start the ThinkPad Configuration program and click on the respective device buttons. If the test program for the option did not find the problem, have the computer and option serviced. Make sure that: The option is securely connected to your computer. The option passes its own test. If the option came with its own test instructions, use those instructions to test the option. If these items are correct and the test program did not find the problem, have the computer and option serviced. Make sure that the serial connector is enabled by doing the following: 1. Start the ThinkPad Configuration program. 2. Click on Serial Port ( ). 3. Select Enable. 4. Click on Device Manager. 5. Make sure the setting of the Ports (COM & LPT) in the "Device Manager" window is correct. 6. Click on OK. Chapter 2. Solving Computer Problems 23