Lenovo ThinkPad 770 TP 770X User's Reference that shipped with the system - Page 56
Getting Service, Help at the ThinkPad Web Site
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Getting Service Getting Service Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available for purchase. About Your Warranty During the warranty period, you might be responsible for repair costs if the product damage was due to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on product warranties, see Appendix B. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the record sheet on page 44. Error message or problem Note: Error messages can help identify which service action is required and help the service representative provide quick and efficient service. Use the record sheet on page 45. Help at the ThinkPad Web Site You can get support and information at the ThinkPad Web site. The latest information about the ThinkPad computers http://www.ibm.com/thinkpad Technical support information http://www.pc.ibm.com/support IBM may make improvements or changes to these Web sites at any time without any notice. 42 IBM ThinkPad 770X User's Reference