Lenovo ThinkServer Storage SA120 (English) User Guide and Hardware Maintenance - Page 75

Getting information, help, and service, Information resources, Using the documentation

Page 75 highlights

Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product. Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your storage array is on the documentation DVD provided with your storage array. Refer to the troubleshooting information in your storage array User Guide and Hardware Maintenance Manual for instructions on how to diagnose problems and do basic troubleshooting. The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to: http://www.lenovo.com/support ThinkServer Web site The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and maintain your storage array. You also can do the following by visiting the ThinkServer Web site at: http://www.lenovo.com/thinkserver • Shop for products as well as upgrades and accessories for your product. • Purchase additional services and software. • Purchase upgrades and extended hardware repair services. • Access the Lenovo Limited Warranty (LLW). • Access the online manuals for your products. • Access troubleshooting and support information for your storage array model and other supported products. • Download the latest device drivers and software updates for your storage array model. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty © Copyright Lenovo 2014 63

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Chapter 8. Getting information, help, and service
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Information resources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Using the documentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailablein
thedocumentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,
onlinedocuments,readmefiles,andhelpfiles.Mostofthedocumentationforyourstoragearrayisonthe
documentationDVDprovidedwithyourstoragearray.Refertothetroubleshootinginformationinyour
storagearray
UserGuideandHardwareMaintenanceManual
forinstructionsonhowtodiagnoseproblems
anddobasictroubleshooting.Thetroubleshootinganddiagnosticsinformationmighttellyouthatyouneed
additionalorupdateddevicedriversorothersoftware.LenovomaintainspagesontheWorldWideWeb
whereyoucangetthelatesttechnicalinformationanddownloaddocumentationordevicedriversand
updates.ToaccesstheLenovoSupportWebsite,goto:
ThinkServer Web site
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourstoragearray.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
•Shopforproductsaswellasupgradesandaccessoriesforyourproduct.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourstoragearraymodelandothersupported
products.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourstoragearraymodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
Lenovo Support Web site
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
©CopyrightLenovo2014
63