Lexmark 13P0245 User's Guide - Page 34

15 Solving print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to print quality problems. Symptom Blank pages Cause • The print cartridges are defective or empty. • The transfer roller is defective. • The image transfer unit is defective. Solution • Replace the print cartridges. See Replacing print cartridges. • Replace the transfer roller. See Replace the image transfer unit and transfer roller. • Replace the image transfer unit. See Replace the image transfer unit and transfer roller. Black pages • The print cartridges are defective. • Your printer requires servicing. • Replace the print cartridges. See Replacing print cartridges. • Call for service. 32