Lexmark 13P0245 User's Guide - Page 35

Symptom Print too light Print too dark Cause Solution • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more than one printer. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. See Utilities Menu. • Use recommended paper and other specialty media. Refer to the Card Stock & Label Guide available on Lexmark's Web site at www.lexmark.com for detailed specifications. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the print cartridges. See Replacing print cartridges. • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. See Replacing print cartridges. Gray background • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. See Replacing print cartridges. Uneven print density • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges. See Replacing print cartridges. • Replace the transfer roller. See Replace the image transfer unit and transfer roller. • Replace the image transfer unit. See Replace the image transfer unit and transfer roller. 33