Lexmark 13P0245 User's Guide - Page 36

Symptom Print irregularities White or black line Cause Solution • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is worn or defective. • Load paper from a fresh package in the paper tray. For information on storing paper, see Storing paper. • Use recommended paper and other specialty media. Avoid textured paper with rough finishes. Refer to the Card Stock & Label Guide available on Lexmark's Web site for detailed specifications. • Replace the image transfer unit and transfer roller. See Replace the image transfer unit and transfer roller. • Replace the fuser. See Replacing the fuser. • Either the print cartridges are defective, the image transfer unit and transfer roller are defective, or the fuser is defective. 1 First, replace the print cartridges. See Replacing print cartridges. 2 If you still have the problem, replace the image transfer unit and transfer roller. See Replace the image transfer unit and transfer roller. 3 If you still have the problem, replace the fuser. See Replacing the fuser. Streaked horizontal lines • The print cartridges, the transfer roller, image transfer unit, or fuser may be defective, empty, or worn. • Replace the print cartridges, the transfer roller, the image transfer unit, or fuser as needed. See Replacing print cartridges, Replace the image transfer unit and transfer roller, and Replacing the fuser for more information. 34