Lexmark 14V1000 Getting Started - Page 42

Wireless setup program cannot communicate with the printer during installation, Windows users only

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The security key must follow the following criteria: WEP key WPA key • Exactly 10 or 26 hexadecimal characters. Hexadecimal • Up to 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. characters are A-F, a-f, and 0-9. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuations, and symbols found on a keyboard. • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, punctuations, and symbols found on a keyboard. Wireless setup program cannot communicate with the printer during installation These are possible solutions. Try one or more of the following: CHECK POWER Make sure the light is on. CHECK THE INSTALLATION CABLE Windows users only 1 Disconnect the installation cable, and check it for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. 4 Cancel the software installation. 5 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 6 Click Programs or All Programs ªLexmark 9500 Series. 7 Click Wireless Configuration Utility. 8 Follow the instructions on the computer screen. Mac users only 1 Disconnect the installation cable, and check it for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. 4 From the Finder desktop, double-click the Lexmark 9500 Series folder. 5 Double-click Wireless Setup Assistant. 6 Follow the instructions on the computer screen. Troubleshooting 42

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The security key must follow the following criteria:
WEP key
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal
characters are A–F, a–f, and 0–9.
•
Exactly 5 or 13 ASCII characters. ASCII characters are
letters, numbers, punctuations, and symbols found
on a keyboard.
WPA key
•
Up to 64 hexadecimal characters. Hexadecimal
characters are A–F, a–f, and 0–9.
•
From 8 to 63 ASCII characters. ASCII characters are
letters, numbers, punctuations, and symbols found
on a keyboard.
Wireless setup program cannot communicate with the printer
during installation
These are possible solutions. Try one or more of the following:
C
HECK
POWER
Make sure the
light is on.
C
HECK
THE
INSTALLATION
CABLE
Windows users only
1
Disconnect the installation cable, and check it for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3
Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4
Cancel the software installation.
5
Do one of the following:
•
In Windows Vista, click
.
•
In Windows XP and earlier, click
Start
.
6
Click
Programs
or
All Programs
ª
Lexmark 9500 Series
.
7
Click
Wireless Configuration Utility
.
8
Follow the instructions on the computer screen.
Mac users only
1
Disconnect the installation cable, and check it for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3
Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4
From the Finder desktop, double-click the
Lexmark 9500 Series
folder.
5
Double-click
Wireless Setup Assistant
.
6
Follow the instructions on the computer screen.
Troubleshooting
42