Lexmark C530DN Help Menu Pages - Page 14

Blank s, Solid color s, Paper curl, Toner specks, Toner rubs off

Page 14 highlights

Print quality guide Page 14 of 34 Blank pages Cause Toner is low. Toner cartridge is defective or empty. Solution • Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it. • Install a new toner cartridge. Replace the toner cartridge. Solid color pages Cause Photoconductor is installed incorrectly. Photoconductor is defective. Printer requires servicing. Solution Remove and then reinstall the photoconductor. Replace the photoconductor. Call for customer service. Paper curl Cause Solution Paper Type and Paper Weight settings are not Change the Paper Type and Paper Weight settings to appropriate for the type of paper or specialty media you match the paper or specialty media loaded in the printer. are using. Paper has been stored in a high humidity environment. • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Toner specks Cause Solution Toner cartridges are worn or defective. Replace the defective or worn toner cartridges. Toner is in the media path. Call for customer service. Toner rubs off Cause Solution Specialty media is being used. Make sure the correct Media Type is selected. The Paper Weight setting in the Paper Menu is wrong for Change the Paper Weight from Normal to Heavy. If the type of media being used. necessary, change Paper Texture from Normal to Rough. The fuser is worn or defective. Replace the fuser.

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Blank pages
Cause
Solution
Toner is low.
Remove the toner cartridge from the printer. Shake the
cartridge back and forth several times, and then reinstall it.
Install a new toner cartridge.
Toner cartridge is defective or empty.
Replace the toner cartridge.
Solid color pages
Cause
Solution
Photoconductor is installed incorrectly.
Remove and then reinstall the photoconductor.
Photoconductor is defective.
Replace the photoconductor.
Printer requires servicing.
Call for customer service.
Paper curl
Cause
Solution
Paper Type and Paper Weight settings are not
appropriate for the type of paper or specialty media you
are using.
Change the Paper Type and Paper Weight settings to
match the paper or specialty media loaded in the printer.
Paper has been stored in a high humidity environment.
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Toner specks
Cause
Solution
Toner cartridges are worn or defective.
Replace the defective or worn toner cartridges.
Toner is in the media path.
Call for customer service.
Toner rubs off
Cause
Solution
Specialty media is being used.
Make sure the correct Media Type is selected.
The Paper Weight setting in the Paper Menu is wrong for
the type of media being used.
Change the Paper Weight from Normal to Heavy. If
necessary, change Paper Texture from Normal to Rough.
The fuser is worn or defective.
Replace the fuser.
Print quality guide
Page 14 of 34