Lexmark Consumer Inkjet Photo Guide (1.6 MB) - Page 30

Did you install the photo software completely? If you did not completely install the photo software, the Memory Card Manager dialog box does not appear when you insert your memory card into the USB Card Reader. To check to see if the photo software is installed: From your desktop, click Start Programs or All Programs. If ACD Systems does not appear in your list of programs, install the photo software (CD-1). Refer to the Setup Guide for installation instructions. Is your printer connected to your computer through an external device, such as a USB hub, switch box, scanner, or fax machine? If not, refer to the Setup Troubleshooting section of the Setup Guide for help. If it is, follow these steps: 1 Disconnect your printer from any external devices. 2 Connect your printer directly to your computer with a USB cable. 3 Follow these instructions to print a test page. a Open the Lexmark Z65 Solution Center (see page 7). b From the Troubleshooting tab, click Print a test page. • If the test page prints, the problem may be with your external devices, not your printer. Check the documentation that came with your external devices for help. • If the test page does not print, refer to the printer software Help (see page 7) for further troubleshooting information. For additional help solving printing problems, refer to the Setup Troubleshooting section of the Setup Guide. 27